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Customer Support and Warranty
Customer Support
For installation, usage and repair assistance for both the Warranty and post-Warranty periods, go to http://www.avayon.com/support to
access customer support.
Warranty
AVAYON Technologies, Inc.
DVD/DivX Player One-Year Limited Warranty
NOTE: BEFORE YOU CONTACT AVAYON FOR WARRANTY SUPPORT PLEASE READ YOUR USER MANUAL.
Players purchased from AVAYON in the United States are warranted to be free from defects in materials or workmanship for a period of
one (1) year (“Warranty Period”) from the date of their original retail purchase (“Effective Date”). If the player fails to conform to this
warranty, AVAYON will repair the Player using new or refurbished parts or replace the entire Player with a new or refurbished Player.
TO ENSURE WARRANTY SERVICE, KEEP THE DATED SALES RECEIPT AS EVIDENCE OF THE PURCHASE DATE. Also, be
sure to register for warranty either through returning the completed mail-in card found in the shipment box or on line at
www.ayayon.com/support
.
To obtain warranty service in the U. S., you must also go to www.avayon.com/support and access customer support.
You will be required to provide the model, serial number, and date of purchase.
AVAYON retains the right to assess all warranty claims and to determine if damages are covered by this warranty. In case of a claim that
is not covered by the warranty, you will be contacted to determine if AVAYON should repair the damage for a fee or if the player should
be returned to you as received by the service center.