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4-Port XGA Video Splitter
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either connect a monitor to this output port, or disable the plug-and-play
monitor detection in the PC’s operating system.
4) Faint shadows or ghosts at the monitors
If you are using cables longer than 25 feet on any of the outputs of the
splitter, make sure that the cable is connected to a monitor for proper
termination, or else disconnect the cable from the splitter.
5) Substituting power supplies
The splitter relies on the AC power adapter that is supplied with it. The
adapter generates a floating 12 v DC power for the unit. If you intend to
use a different external DC power that is referenced to ground, the
splitters will not function properly.
4.2 Calling Black Box
If you determine that your splitter is malfunctioning, do not attempt to
repair the unit. Contact Black Box Tech. Support at 724-746-5500.
Before you do, make a record of the history of the problem. We will be
able to provide more efficient and accurate assistance if you have a
complete description, including:
• The nature and duration of the problem
• The components involved in the problem—that is, what type of
cable, makes and models of computers and monitors, etc.
• The results of any testing you’ve already done
4.3 Shipping and Packaging
If you need to transport or ship your splitter: