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724-746-5500 | blackbox.com
Page 46
ACX1MT
724-746-5500 | blackbox.com
Chapter 6: Troubleshooting
6.6 USB-HID Upgrade Module
CPU module, rear view CON module, rear view
Figure 6-4. USB-HID at the basic module.
Table 6-6. USB-HID upgrade module troubleshooting.
Diagnosis Possible Reason Measure
LEDs 1 and 2 off Device at higher/lower USB-HID port not detected
• Check connection of USB cable to USB-HID device.
• Connect USB-HID device.
• Contact Black Box Technical Support at 724-746-5500
or info@blackbox.com or your local Black Box subsidiary if
necessary.
CPU unit: LED 3 off Connection between CON unit and CPU unit • Check interconnect cable and connectors.
CON unit: LED 3 off Keyboard in command mode • Press <Esc> to leave command mode.
CON unit: LED 3 flashing slowly
Connection between CON unit and CPU unit • Check interconnect cable and connections.
Keyboard in command mode • Press <Esc> to leave command mode.