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TROUBLESHOOTING
If you have a problem with this TV, please read the troubleshooting guide below and check our
website at www.cobyusa.com for Frequently Asked Questions (FAQs) and rmware updates. If
these resources do not resolve the problem, please contact Technical Support.
There is no power to the device.
Ensure that the Power Switch is physically set to the ON position.
Ensure that the AC adapter cord is securely connected to the TV and the proper wall outlet.
Ensure that the main power has been switched on.
The device does not play.
Ensure that the TV and Movie rating levels does not exceed the TV’s.
Moisture may have condensed inside the player. Remove the disc and leave the player on for
1-2 hours and then try again.
There is no picture.
Ensure that the AV switch is set to the correct mode (AV IN or AV OUT).
Ensure that the TV set has been powered on and is set to the correct AV mode.
Ensure that the connections between the player and the TV are secure and correct.
Check if the connection cables are damaged.
The picture is noisy or distorted.
Reset your TV’s color system.
If an antenna is in use, try repositioning it for better reception.
There is no sound or distorted sound.
Ensure that the TV and amplier have been turned on and properly set up.
Ensure that the TV and amplier connections are secure and correct.
Ensure that the MUTE function of the TV, Amplier, or Player is not engaged.
The remote control doesn’t work.
Ensure that there are no obstacles between the remote and the player.
Point the remote at the remote sensor on the main unit.
Ensure that the batteries in the remote retain a charge and have been installed correctly.
Try replacing the remote’s batteries.
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COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Hours: Monday to Friday, 8:30 AM–11:00 PM EST
Saturday to Sunday, 9:00 AM–11:00 PM EST
Email: techsupport@cobyusa.com
Phone: 800-681-2629 or 718-416-3197
Web: www.cobyusa.com