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Troubleshooting
Maintenance and Service Guide 2–27
Flowchart 2.17 - Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device
from the notebook and inspect cables
and plugs for bent or broken pins or
other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close notebook,
plug in power,
and reboot.
Device
boots
properly?
Go to
Flowchart 2.9,
No OS Loading.
Device
boots
properly?
Possible bad hard
drive. Replace
drive.
Possible bad
diskette drive.
Replace drive.
Possible bad NIC.
Replace card. If
integrated NIC,
replace system
board.
Y
N
Y
N
272638-001.book Page 27 Thursday, July 25, 2002 4:21 PM