Filter
Top Products
UPnP or Port Forwarding
STEP 2 Opening Ports
To confirm that your ports have been forwarded successfully, go to www.canyouseeme.org using a computer
connected to the same router as the DVR.
A. Enter “80” into the box labeled “What Port?”
B. Click on the Check button
C. You should see a green “Success” message. If not, return to the DVR’s Network window and, in the Network
tab, change port 80 to 81, 83 or 85 and click Apply to save your changes before checking using that new
number on CanYouSeeMe.
D. Repeat for port 6036
OPTION A: UPnP OPTION B: Opening Ports Using DMZ
The QT series of DVRs come configured to take
advantage of the latest networking technology, UPnP
or Universal Plug ‘n Play right out of the box. If you
have an UPnP-enabled router, you will only need to
plug the DVR into your network and you will then be
able to proceed to the end of this section.
Consult your router’s manual to determine whether it
has UPnP or not. Please note that, as of this writing,
2Wire brand routers do not have the UPnP feature. If
you do not have a UPnP-enabled Router, you will have
to utilize another method to forward your ports.
If you wish to ensure that UPnP is turned on in your
DVR, go to the Network window as described in
Step 1, above, and click on the Other Settings tab.
The UPnP box should have a check mark in it. If it
does not, click on the box to add the check, then click
on Apply before hitting Exit. When you reopen the
window, the box should be checked.
A. On a computer connected to the same router
as the DVR, open a web browser and enter the
Gateway (Router’s IP address) you obtained in
Part 1 into the browser window’s address bar to
access your router.
Browser - Windows Internet Explorer
Fine 100%
Open Port Check Tool
Page Safety Tools
hp://canyouseeme.org/
Protected Mode: On
Your IP: 81.919.622.24
What Port?
CanYouSeeMe.org - Open Port Check Tool
Check
This page will serve as a free utility for remotely verifying a port is open or closed. It will
be useful for users who wish to check to see if a server or ISP is blocking certain ports.
Success: I can see your service on
81.919.622.24 on port (80)
Your ISP is not blocking port 80
To make your DVR accessible from outside of your local network, you have to “forward” ports 80 and 6036 through your router to your DVR’s IP address.
There are several ways to do this and we present two options which cover the majority of users. If you are unable to connect your DVR to the Internet using
OR
NetworkNetwork SubstreamSubstream
NETWORKNETWORK
DefaultDefault
ApplyApply ExitExit
TestTest
DDNS
DDNS Server
User Name
Password
Host Domain
DDNS Update [Hours]
UPnP
DDNS
DDNS Server
User Name
Password
Host Domain
DDNS Update [Hours]
UPnP
EmailEmail Other SettingsOther Settings
MyQ-See.com
myname@myemailaddress.com
myqseeaccountpassword
myaccount.myq-see.com
3
MyQ-See.com
myname@myemailaddress.com
myqseeaccountpassword
myaccount.myq-see.com
3
Browser - Windows Internet Explorer
Fine 100%
Web Client
Page Safety Tools
hp://10.6.196.6
Protected Mode: On
LIVE SEARCH BACKUP TOOLS INFOCONFIG
2011-10-06 18:16:49
Status
P.T.Z
Color
Master Stream
Sub-Stream
Local Recording Status
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
1 2 3 4 5 6 7 8
9 10 11 12 13 14 15 16
either of these procedures, we describe two other methods in the Remote Monitoring Guide which can be found on the CD that came with your system.
Please note that if you are able to use UPnP, you should NOT forward your ports as this will cause connection issues.
B. Locate the DMZ settings in your router. Each
manufacturer is different so please consult
your router’s manual for the location of this
setting. Two examples are shown at right.
C. Enable DMZ.
D. Enter the DVR’s IP address (Obtained
in Step 1 Obtain an IP Address,
above).
E. Click on Apply or Save to preserve
your settings.
This website will also display your Public IP address near the top of the page above the box where you entered
your port number. This is the number which you will use to access the DVR using a web browser or your
mobile device from outside of your local network (away from the building in which your DVR is located). Please
note that if you had to use a different port number than 80, you will have to add a colon (:) and that port number to
the end of the address shown. Example 81.919.622.24:81.