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I am missing channels.
o It is possible that the Favorite button was pressed accidentally.
Press the Favorite button on the remote.
o Make sure the channel is not blocked by Parental Controls.
o Are you using a cable/satellite box, cable connected directly to the TV, or an antenna?
If you are using a cable or satellite box you must use the remote that came with that box to change
channels.
• Make sure you have the correct input selected to view channels via the cable or satellite box. For
example, if the cable or satellite box is connected via component cables please press input and
select Component 1 or Component 2 to view your channels.
• Reception can vary by channel depending on the broadcast power level of a given station. Contact
your cable or satellite provider.
If you are using cable connected directly to the TV:
• Try running an autochannel search:
o Press MENU. The on-screen menu opens.
o Press < or > to select Channel, then press v to access the Channel menu.
o Press ^ or v to select Air/Cable, then press < or > to select Cable.
o Press ^ or v to select Auto Scan. Press > or ENTER.
o Press ^ or v to select Cable System, then press < or > to select your type of cable or
satellite system. You can select STD, IRC, HRC, or AUTO. If you are not sure what type of
system you have, select AUTO.
o Press ^ or v to select Start to Scan, then press > or ENTER to start scanning. Your TV
memorizes all cable channels you receive.
• Reception can vary by channel depending on the broadcast power level of a given station. Contact
your cable provider.
If you are using an antenna:
• Try running an autochannel search:
o Press MENU. The on-screen menu opens.
o Press < or > to select Channel, then press v to access the Channel menu.
o Press ^ or v to select Air/Cable, then press < or > to select Air.
o Press ^ or v to select Auto Scan. Press > or ENTER.
o Press ^ or v to select Start to Scan, then press > or ENTER to start scanning. Your TV
memorizes all analog and digital channels you receive.
• The signal strength of the channel may be low.
o Check the signal strength of the channel by pressing the Display button on the remote.
The signal strength is displayed in the lower right corner of the Display screen.
• If the signal level is Weak:
• Make sure your antenna is connected securely to the TV.
• Move the antenna around the room or close to a window.
• Use a basic indoor set-top antenna designed to pick up both VHF and
UHF.
OR
Use a set-top antenna that has a built-in signal amplifier.
OR
Use an antenna mounted on your roof or in your attic
• For more information about antennas and the available channels in
your area, visit www.antennaweb.org
o The UHF band (channels 14 and higher) is more directional than VHF (channels 2-13) and
more sensitive to obstacles (such as trees, tall buildings, and mountains) that lie between
your antenna and the broadcast tower. Getting good UHF reception can be more difficult
than VHF.
o If you're getting marginal reception of digital signals, both the picture and sound might
freeze or break up to the point that it's not watchable. If you're really on the fringes—either
too far from a tower or with too many obstacles in the way—you'll see a black screen that
says "No signal."
o Reception can vary by channel, depending on the location and broadcast power level of a
given station.
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