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Troubleshooting
23
No color. Make sure that the antenna or cable
TV is connected correctly and
securely.
If you are using an outside antenna,
check the condition of the wiring and
connections.
Try another channel. The problem
might be limited to the broadcasting
station.
Adjust the Color option in the
on-screen menu. For more
information, see “Adjusting the
picture” on page 14.
Sound good, picture poor. Make sure that the antenna or cable
TV is connected correctly and
securely.
If you are using an outside antenna,
check the condition of the wiring and
connections.
Electrical interference from nearby
appliances may affect picture quality.
Turn off the appliances or move your
TV.
Adjust the Contrast and Brightness
options in the on-screen menu. For
more information, see “Adjusting the
picture” on page 14.
Try another channel. The problem
might be limited to the broadcasting
station.
Picture distorted. If you are using an outside antenna,
check the condition of the wiring and
connections.
Try another channel. The problem
might be limited to the broadcasting
station.
Weak picture. Make sure that the antenna or cable
TV is connected correctly and
securely.
If you are using an outside antenna,
check the condition of the wiring and
connections.
Adjust the Contrast and Brightness
options in the on-screen menu. For
more information, see “Adjusting the
picture” on page 14.
Try another channel. The problem
might be limited to the broadcasting
station.
Lines or streaks in picture. If you are using an outside antenna,
check the condition of the wiring and
connections.
Electrical interference from nearby
appliances may affect picture quality.
Turn off the appliances or move your
TV.
Try another channel. The problem
might be limited to the broadcasting
station.
Picture blurred. If you are using an outside antenna,
check the condition of the wiring and
connections.
Try another channel. The problem
might be limited to the broadcasting
station.
Problem Solution
Ghosts in picture. Make sure that the antenna or cable
TV is connected correctly and
securely.
If you are using an outside antenna,
check the condition of the wiring and
connections.
Electrical interference from nearby
appliances may affect picture quality.
Turn off the appliances or move your
TV.
Try another channel. The problem
might be limited to the broadcasting
station.
Bars on TV screen. If you are using an outside antenna,
check the condition of the wiring and
connections.
Electrical interference from nearby
appliances may affect picture quality.
Turn off the appliances or move your
TV.
Picture rolls vertically. If you are using an outside antenna,
check the condition of the wiring and
connections.
Electrical interference from nearby
appliances may affect picture quality.
Turn off the appliances or move your
TV.
Try another channel. The problem
might be limited to the broadcasting
station.
Different color marks on TV
screen.
Move the unit away from nearby
electric appliances. Turn off the
power and wait 30 minutes before
turning it back on.
Try another channel. The problem
might be limited to the broadcasting
station.
Picture has a few bright or
dark dots
A few bright or dark dots on an LCD
screen is normal. It does not affect
the operation of this TV.
Poor reception on some
channels.
Make sure that the antenna or cable
TV is connected correctly and
securely.
If you are using an outside antenna,
check the condition of the wiring and
connections.
Electrical interference from nearby
appliances may affect picture quality.
Turn off the appliances or move your
TV.
Try another channel. The problem
might be limited to the broadcasting
station.
Picture good, sound poor. Try another channel. The problem
might be limited to the broadcasting
station.
Problem Solution