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9. Appendix
9.1 Common problems and solutions
When you encounter problems while using the projector, please refer to the
following contents:
If the suggestions in the troubleshooting section does not correct the problem,
please contact the local distributor or our customer service center.
No picture on the screen
ÖMake sure that all components are connected correctly and securely in
accordance to the connection method and line that is introduced in the previous
chapter.
ÖMake sure the power cord is not bended or broken.
ÖMake sure that the main switch of projector is turned on.
ÖCheck whether the lamp of projector is securely installed.
ÖMake sure you have removed the lens cap and turn on the projector switch.
The screen resolution is not right
Ö Make sure the computer’s video card is set for a resolution of no greater than
1280 X 1024.
Display image is instable or flashing
ÖPlease press the “Auto” button on the remote control or the Auto/Enter button on
the projector.
ÖOr use “Phase” option in the “Display” menu to correct.
ÖOr change the color setting of display from your computer.
Display image has vertical flashing stripes or bars.
ÖPlease press the “Auto” button on the remote control or the Auto/Enter button on
the projector.
Ö Or use “Frequency” option in the “Display” menu to adjust.
ÖOr check and resetting the display mode of your display card and make it be
compatible with this product.