Need help? Call
1-800-950-7044
34
DOWNLOADING UPDATED
CODE INFORMATION
If you still have trouble getting your equipment
programmed with the Phone Up 4, you might
want to upgrade your Phone Up 4 with new codes
by simply calling our toll-free Customer Service
Hotline at
1-800-950-7044
.
Notes:
• If you have already set up your Phone Up 4
for other equipment, downloading updated
information erases those codes from the
Phone Up 4 memory.
• Your Phone Up 4’s telephone upgrade fea-
ture is designed to work with any telephone
that meets current FCC specifications for
hearing aid compatibility. Do not use cord-
less or cellular phones to call for a telephone
upgrade.
Follow these steps to upgrade your Phone Up 4.
1. Write down the brand name, model number,
and manufacturing date for each device (TV,
VCR, cable box, and so on) you want to load
into your Phone Up 4. Have this information
with you when you call the customer service
representative.
2. Call the Customer Service Hotline at
1-800-
950-7044
.
3. Give the customer service representative
any requested information.
4. Follow the customer service representative’s
instructions.
5. Hold the Phone Up
4 up to your tele-
phone’s earpiece.
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