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01A11
Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities. Before arranging for service, check these items. It could save your time and money.
TV/VCR
TROUBLESHOOTING GUIDE
PROBLEM CORRECTIVE ACTION
No power.
•
Make sure the AC cord is connected to an AC outlet.
•
Make sure the power is turned on.
Remote Control Doesn’t Work
•
Is TV/DVD plugged in?
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Power at outlet?
•
Check batteries in Remote Control.
No picture and sound.
•
Make sure the AC cord is connected to an AC outlet.
•
Check antenna connection.
•
Let the TV/DVD/VHS program its tuner memory.
No picture or poor picture on
•
Adjust direction or replace antenna.
TV/DVD/VHS.
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Adjust picture controls.
No sound or poor sound.
•
Adjust volume control on remote control or main unit.
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Press the MUTE button to restore sound.
Bars On Screen
•
If outside antenna is being used, check for broken wire.
•
Check for local interference.
Picture Distorted or Blurred
•
Try a new channel, if OK, then possible station trouble.
•
If outside antenna is being used, check for broken wire.
Picture Rolls Vertically
•
Try a new channel, if OK, then possible station trouble.
Lines or Streaks in Picture
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If outside antenna is being used, check for broken wire.
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Check for local interference.
No Color
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Try a new channel, if OK, then possible station trouble.
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Is antenna connected to terminal on the back of the set?
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If outside antenna is being used, check for broken wire.
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Adjust COLOR control.
Poor Reception on Some Channels
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Try a new channel, if OK, then possible station trouble.
Ghosts in Picture
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Is antenna connected to terminal on the back of the set?
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If outside antenna is being used, check for broken wire.
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Check for local interference.
Weak Picture
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Try a new channel, if OK, then possible station trouble.
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Is antenna connected to terminal on the back of the set?
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If outside antenna is being used, check for broken wire.
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Adjust CONTRAST & BRIGHT control.
Sound OK, Picture Poor
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Try a new channel, if OK, then possible station trouble.
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Is antenna connected to terminal on the back of the set?
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If outside antenna is being used, check for broken wire.
•
Check for local interference.
•
Adjust CONTRAST & BRIGHT control.
Picture OK, Sound Poor
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Try a new channel, if OK, then possible station trouble.
•
Check for local interference.
Timer recording is not possible.
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Make sure the timer recording is set correctly.
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Make sure the power is off.
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Make sure the TV/DVD/VHS clock is set correctly.
Cannot go into Record mode.
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Make sure the tape has an erase-prevention tab. If need, cover the
•
hole with plastic tape.
TD351_35-55 02.2.18 1:42 PM Page 50