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Extron Warranty
Extron Electronics warrants this product against defects in materials and
workmanship for a period of three years from the date of purchase. In the event of
malfunction during the warranty period attributable directly to faulty workmanship
and/or materials, Extron Electronics will, at its option, repair or replace said products
or components, to whatever extent it shall deem necessary to restore said product to
proper operating condition, provided that it is returned within the warranty period,
with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1001 East Ball Road
Anaheim, CA 92805
U.S.A.
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Europe, Africa, and the Middle East:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Asia:
Extron Asia
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Middle East:
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
United Arab Emirates, Dubai
This Limited Warranty does not apply if the fault has been caused by misuse,
improper handling care, electrical or mechanical abuse, abnormal operating
conditions or non-Extron authorized modification to the product.
If it has been determined that the product is defective, please call Extron and ask for
an Applications Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.383.4400
(Asia), or 81.3.3511.7655 (Japan) to receive an RA# (Return Authorization number).
This will begin the repair process as quickly as possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you
assume the risk of loss or damage during shipment. Returned units must include the
serial number and a description of the problem, as well as the name of the person to
contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with
respect to the product and its quality, performance, merchantability, or fitness for
any particular use. In no event will Extron Electronics be liable for direct, indirect,
or consequential damages resulting from any defect in this product even if Extron
Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some
provisions of this warranty may not apply to you.