Filter
Top Products
52
Chapter 4: Troubleshooting
www.gateway.com
The picture on my TV has a lot of static, or “noise”
■ Make sure that the disc is not dirty or flawed.
■ Make sure that the video cable is connected correctly and securely.
■ Make sure that the TV system type is set correctly in the Setup menu. NTSC
is usually used in the United States. For more information, see “System”
on page 46.
■ If the picture output from your recorder goes through your VCR to get to
your TV, the copy-protection signal used on some DVDs could diminish
the picture quality. Try connecting the recorder directly to the TV. If you
still experience problems, try connecting your recorder to your TV’s
S-Video input.
■ If your TV has more than one type of video connection, try a different
type connection.
The DVD picture does not fill the screen on my standard television.
■ Change the aspect ratio. For more information, see “Playback” on page 47.
■ If the picture does not change, the disc’s aspect ratio may be fixed and
cannot be adjusted.
Getting help
If the troubleshooting information in this chapter does not solve your problem,
contact Gateway Technical Support at 800-846-2301, Monday through Friday,
from 7:00 a.m. to 9:00 p.m. Central Time.
TDD technical support (for the hearing impaired) is available weekdays from
6:00 a.m. to 8:00 p.m. Central Time and weekends from 6:00 a.m. to 5:00 p.m.
Central Time.