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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Control signals after You forgot to enter a bake • Touch BAKE and desired temperature or
entering cooking time temperature or cleaning SELF CLEAN and desired clean time.
or delay start time.
Food does not bake Oven controls improperly set. • See the Using the oven section.
or roast properly
Rack position is incorrect • See the Using the oven section.
or the rack is not level.
Oven floor not in place. • Replace the oven floor.
Oven thermostat needs • See the Adjust the Oven Thermostat—Do It Yourself!
adjustment. section.
Food does not Oven door is open. • Close the door. This model is designed for closed door
broil properly broiling only. Always broil with the door closed.
Oven controls improperly set. • Make sure you touch BROIL.
Improper rack position • See the Broiling Guide.
being used.
Food being cooked • For best results, use a pan designed for broiling.
in a hot pan. Make sure it is cool.
Cookware not suited • For best results, use a pan designed for broiling.
for broiling.
The probe is plugged into the • Unplug and remove the probe from the oven.
outlet in the oven.
In some areas the power • Preheat the broil element for 10 minutes.
(voltage) may be low.
• Broil for the longest period of time recommended in
the Broiling Guide.
Clock and timer A fuse in your home may be • Replace the fuse or reset the circuit breaker.
do not work blown or the circuit breaker
tripped.
Oven controls improperly set. • See the To Set the Clock and Kitchen timer and control
lockout sections.
Oven light does Light bulb is loose or defective. •Tighten or replace the bulb.
not work
The oven is self-cleaning or • The oven lights do not come on during self-cleaning
the Sabbath option is set. or if the Sabbath option is set.
Pad operating light is broken. • Call for service.
Extension rack is noisy The rack was cleaned in the • See Extension Rack in the Care and cleaning section.
and/or difficult to slide self-clean cycle and now
• Do not spray with cooking spray or other lubricant
needs to be lubricated.
sprays.
Bearings have become • Install the rack in the oven (see Extension Rack in
misaligned due to handling. the Using the oven section) and pull firmly on the
sliding portion until it reaches full extension. This
will reset the bearings to their proper position.
Release levers on The rack was cleaned in the • Shake and apply the graphite lubrication, shipped
extension rack become self-clean cycle, or the original with your oven, onto the moving parts of the release
difficult to use lubrication was removed by levers and paddle mechanisms. Do not spray with
cleaning. cooking spray or other lubricant sprays.
Oven temperature too Oven thermostat • See the Adjust the Oven Thermostat—Do It Yourself!
hot or too cold needs adjustment. section.
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