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22 Troubleshooting
Troubleshooting
Problem Remedy
The HP HDTV Tuner is not receiving power and the
Power LED on the front does not light up.
Plug the power cord into a different power outlet.
Make sure the power outlet works by plugging in
another item such as a lamp.
There is no picture or sound. Use your remote control to enter a channel number
that worked the last time you used your HDTV Tuner.
Double-check all cable connections. Check your
Resolution Select setting. Check your DTV Out
selection. Adjust your antenna.
There is no picture, but there is sound. Double-check your cable connections. For Monitor
Out connections, double-check the yellow composite
cable. For Component Out connections, double-check
the green, blue, and red cable connections. For PC
connections, double-check your DVI/RGB Out
connection.
There is a picture, but there is no sound. Double-check your audio cable connections.
The picture quality is poor. Adjust your antenna. Double-check your cable
connections. You may need to adjust the signal
strength. Press the Signal button on your remote
control to view the signal strength.
The channel will not change with the remote control. Replace the batteries in your remote control.
Check for a direct path from the remote control to the
HDTV Tuner.