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54 HP HDTV User’s Guide
Remote control questions
When watching a DVD, the image
has dark stripes at the top and
bottom of the screen.
Film may be captured in many different widescreen ratios. When the
original film ratio does not match the TV ratio, the stripes appear above
and below the image.
An afterimage appears on the
screen.
A fixed picture, such as a logo, video game, or computer image, may
cause a permanent afterimage to appear on the plasma TV screen. This
product is not designed to display fixed images for extended periods of
time. To reduce minor occurrences of afterimage, run the White Wash
option in the OSD Setup menu; see “Using White Wash” on page 42.
Symptom Remedy
The remote control does not work. Check the following, and try the proposed solution:
■ Make sure that the batteries are inserted with the polarity properly
aligned.
■ Make sure that the remote control batteries are fresh. If they are worn
out, replace them with new batteries.
■ Make sure that the remote control is within correct operating range.
■ Make sure that the remote sensor window on the front of the TV is not
under too much light, direct sunlight, or strong artificial light.
■ Make sure that there are no obstacles between the remote control and
the sensor window on the front of the TV.
■ Make sure that the remote control is aimed at the TV and is not farther
than 16.4 feet (5 meters) away.
The remote control does not control
other home entertainment equipment.
This is not a universal remote control. It works only with your HP TV.
My universal remote control does not
find an HP TV code.
If you want to program a universal remote control to operate your HP TV,
if HP is not listed in the supported brand codes, use a Philips TV code.
The HP remote control transmits Philips-licensed remote control codes.
After programming your universal remote control with a Philips TV code,
it can operate your HP TV functions for: volume, mute, power, and input
source.
I cannot add a channel to the Fav
button favorite channel list.
To be able to add a channel to the favorites list, the channel must be in
the channel list. The Setup Wizard, or the Auto Scan in the OSD
Channel menu, creates the channel list when it searches for channels.
Run the Setup Wizard or the Auto Scan; see “Starting the Setup
Wizard” on page 41, or “Searching for channels” on page 33.
Symptom (Continued) Remedy