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15.2 Error Message
Error message Possible causes What to do
No or bad signal The cable is not connected. Make sure the cable is connected
properly.
The cable may be damaged or
defective.
Exchange the cable.
The channel is not broadcasting.
The channel is
scrambled or not
available.
The channel has signal, but no
video.
Confirm if the channel is currently on
air.
The channel is deleted by
broadcasting company.
The channel is for data
broadcasting.
Cannot watch the channel in usual
way.
The audio is not
available.
The channel has signal, but no
Audio.
Press the AUDIO button to confirm if
the channel has Audio.
No access No subscription to this channel. Make sure you subscribe to the
channel.
No authorization. If the recorder has been turned off
for a longer time (standby or power
off), please wait for authorization, up
to 60 minutes.
No card inserted. Smart card is not plugged in. Plug in Smart Card.
Incorrect card Wrong Smart Card is plugged in. Plug in suitable Smart Card.
Smart Card is not correctly plugged
in.
Pull out the Smart Card, and plug it
in again.
Smart Card is broken. Replace the Smart Card.
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