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Insignia NS-LCD26F/NS-LCD32F/NS-CL26C LCD TV
www.insignia-products.com
Troubleshooting
Please check the following items before calling
for service:
Maintaining
Handling and cleaning the TV
Shipping the TV
Please save the original shipping carton and
packing materials. If you need to ship the TV, for
maximum protection, re-pack the it as it was
originally packed at the factory.
Keeping the exterior surfaces clean
•
Do not use volatile liquids such as insecticide
spray near the TV.
• Do not leave rubber or plastic products in contact
with the TV for a long period of time because they
can leave marks on the surface.
Cleaning the case
• To clean the player, use a soft, dry cloth. If
the surfaces are extremely dirty, use a soft
cloth lightly moistened with a mild detergent
solution.
• Do not use strong solvents such as alcohol,
benzine, or thinner, as these might damage
the surface of the player.
Maintaining the TV
This
TV is a high-tech, precision device. If the
optical pick-up lens and disc drive parts are dirty
or worn, the picture quality could be diminished.
Depending on the operating environment,
regular inspection and maintenance are
recommended after every 1,000 hours of use.
For details, please contact your nearest
authorized service center.
Care and handling of discs
Handling discs
Do not touch the playback side of the disc. Hold
the disc by the edges so that fingerprints do not
get on the surface. Never stick paper or tape on
the disc.
Storing discs
After playing, store the disc in its case. Do not
expose the disc to direct sunlight or sources of
heat and never leave it in a parked car exposed
to direct sunlight.
Problem Solution
No picture or
sound.
Check all cable connections.
Make sure that the TV is plugged in and turned
on.
Make sure that electricity is available at the AC
power outlet.
Picture is OK, but
no sound.
Check the volume level and mute settings.
Switch to another channel to determine if the
station is the problem.
No picture Make sure that the TV is working properly.
Press the INPUT button to select TV input.
Make sure the color system is set correctly.
Sound is OK, but no
color.
Check the color control and adjust it.
Check the program’s color features, because it
may be a black and white movie.
The picture has
overlapped images.
Make sure that the antenna is installed
correctly. If not, adjust the antenna toward the
broadcasting station.
Picture has “snow.” Check the antenna and its connection. If there
are problems, correct them. If all connections
are tight, the problem may be with a faulty
antenna or cable.
Check whether car traffic or neon signs
disturb the image.
Stripes on picture. Check for interference from other electronic
devices, such as radios and televisions, and
keep magnetic or electronic devices away
from the TV.
Remote control
does not work.
Change the batteries in the remote control.
Remove any obstacles between the TV’s IR
sensor and the remote control.
Image is not clear. In VGA mode, adjust the PHASE control.
Image is not
centered.
Adjust the Horizontal or Vertical control.
Bad sound quality Make sure that the audio output mode is set
correctly.
Make sure that the audio connection between
the unit and amplifier (if used) is secure.
The TV doesn’t
operate normally
Disconnect the power plug for ten seconds,
then reconnect it.
If the problem persists, contact Insignia or
your dealer for help.
Notes
• If the problem is not fixed after you check the above
items, do not attempt to remove the back cover by
yourself.
• You may hear a snapping sound from the TV
occasionally. This is normal and is caused by
temperature changes in the operating environment
and does not affect the operation of the TV.
• Do not let the TV remain on static images for long
periods of time because it can result in permanent
residual images on the screen. If this situation
occurs, the TV may recover automatically after 12
hours if you change to dynamic programming.