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37
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective
instruction manuals of the connected components and TV.
DVD Player
Symptoms Causes Remedies Pages
The DVD Player doesn’t
switch on.
• The power cord is disconnected.
• The main power is set to OFF.
• There is external noise in the computer
circuits of the DVD Player.
• The AC fuse is blown.
• Check the connection of the power cord.
• Turn on the main power.
• Switch off the main power, then switch it on
again. If not recovered, disconnect the power
cord, then connect it again.
• Contact your nearest Onkyo service center.
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The DVD Player doesn’t
start playback.
• No disc is inserted.
• The region number of the disc does not
match that of the DVD Player.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the disc tray
guide.
• The disc is dirty.
• The parental lock function is activated.
• Open the disc-tray and insert a disc.
• See Regional Restriction Codes (Region
Number) on the rear panel.
• Check the playable discs.
• Place the disc with the playback side down.
• Place the disc within the proper guide on the disc
tray.
• Eject the disc and clean it.
• Deactivate the parental lock function or change
the parental lock level.
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4
6, 7
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18
7
36
Brightness is unstable or
noise is visible on the
playback picture.
• Copy protection is activated.
• The TV is not compatible with progressive
scan signal.
• Connect the DVD Player directly to the TV.
Avoid connecting the DVD Player to the TV
through a VCR.
• Reset to the initial setting.
13-15
35
The playback picture is
occasionally distorted.
• The disc is dirty.
• It is in fast forward or fast reverse playback.
• The disc does not meet the standard.
• Eject the disc and clean it.
• Sometimes a small amount of picture distortion
may appear. This is not a malfunction.
• See “CD-R/RW Compatibility Information”.
7
-
7
Playback doesn’t follow
the course of the disc’s
programs.
• The DVD Player is in repeat playback
mode, memory playback mode, or random
playback mode, etc.
• Resume normal playback. 18
The picture from the
DVD Player doesn’t
appear on the TV
screen.
• The TV is not set to receive the output
signals from the DVD Player.
• The DVD Player is not properly connected.
• Set the TV to the DVD Player’s input.
• Check the connections to the DVD Player.
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13-15
No sound or inaccurate
sound is reproduced.
• A wrong sound signal conversion method
(Digital Audio Out) is selected.
• The TV is not set to receive the output
signals from the DVD Player.
• The DVD Player is not properly connected.
• The system is in fast-forward, rewind or
slow-motion play mode.
• The disc does not meet the standard.
• Check the current sound signal conversion
method, and select the right setting for “Digital
Audio Out”.
• Set the TV to the DVD Player’s input.
• Check the connections to the DVD Player.
• Resume nomal playback.
• See “CD-R/RW Compatibility Information”.
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-
13-16
18
7
The buttons on the remote
controller and DVD
Player do not operate.
• Power supply fluctuations or other
abnormalities such as static electricity may
interrupt correct operation.
• Switch off the main power, then switch it on
again. If not recovered, disconnect the power
cord, then connect it again.
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00_DV-SP301.book Page 37 Friday, April 18, 2003 4:18 PM