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PROBLEMS CHECK
Static electricity
You hear occasional
crackling sounds
• It is normal to feel static electricity if you brush or touch the screen.
• It is normal for the TV to make crackling sounds when first turned on or off. Unless
the sound or picture become abnormal, this is fine.
The screen
disappears except for
the menu screen
• This occurs when you select a digital menu when your input source is from the
HDMI connection. Press the menu button.
• Please use a High Speed HDMI™ Cable. High Speed HDMI™ Cables are tested
to carry an HD signal up to 1080p and higher.
My HDMI device
doesn’t work or
doesn’t work properly
Screen is 80% black
Stereo or bilingual
programs can't be
heard
• The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu,
page 32.
• Make sure the MTS settings are correct. See page 23.
• This OSD appears when the digital channel that you have selected is too weak to
receive or no signal is being detected for that channel.
“Weak Signal”
appears
• It appears when that channel is not receiving a signal and you have the Noise
Muting function OFF and you have a single screen. It moves automatically every
two seconds to prevent the screen from burn-in.
• Even if "NO PROGRAM" appears on the screen, your timer functions and auto
shut off functions that you set, are still active.
• If you are watching an analog channel, NO PROGRAM does not appear.
“No Program”
appears
The following are not malfunctions.
• The television may make a creaking sound if the temperature of the room or the temperature
of the inside of the television changes. If there is no problem with the screen or sound, then
there is no need to worry.
• The picture may be temporarily disturbed and noise may be seen on the screen if the power
is turned on immediately after it has been turned off. This is not a malfunction.
Troubleshooting
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