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5
Troubleshooting
■
You do not need to worry about the following situations if there is no abnormality on the
screen.
●
Part of the top surface or front of the unit is hot.
●
A creaking sound is heard from the unit.
●
An operating sound is heard from the inside of the unit.
●
Color smear occurs on some screens.
■
Perform the following operations when the unit is unable to operate normally due to external
static or noise.
① When the unit is in standby mode, please pull out the power plug, then insert again.
② Press the power button on the unit to turn on the power again.
■
A sound may be heard when the lamp is off but there is no danger.
■
D-ILA device is manufactured using high-precision technology but there may be some missing
pixels or pixels that remain permanently lit up.
Power is not supplied
Is the power cord disconnected? Insert the power cord (plug) rmly.
Reference page:
34
Is the lamp cover properly shut?
Remove the power plug when the unit is
in standby mode and close the lamp cover
properly. After that, insert the plug again.
Reference page:
79
Is the lamp in Cool Down
mode?
After the Cool Down mode is complete, turn
on the power again.
Reference page:
37
Video image does not appear
Is the correct external input
selected?
Select the correct external input.
Reference page:
36
Is the AV device properly
connected?
Connect the AV device properly.
Reference page:
28 to 33
Is the power of the AV device
turned on?
Turn on the power of the AV device and play
the video.
Reference page:
34
Are the correct signals being
output from the AV device?
Set the AV device properly.
Reference page:
28 to 33
Is the setting of the input
terminal correct?
Set
“
COMP.
”
and
“
HDMI
”
in the setting menu
according to the input signal.
Reference page:
60 to 61
Is the video image temporarily
hidden?
Press the [HIDE] button to display the video
image again.
Reference page:
41
Remote control does not work
Are batteries installed
correctly?
Match the polarities ( or ) correctly when
inserting the batteries.
Reference page:
21
Are batteries exhausted? Replace with new batteries.
Reference page:
21
Is there an obstructive object
between the remote control
and remote sensor?
Remove any obstructive objects.
Reference page:
25
Is the remote control held too
far away from the unit?
Hold the remote control closer to the sensor
when using.
Reference page:
25
Before sending the unit to your authorized dealer for repair, please
check the following points.
The following situations are not malfunctions.