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Troubleshooting
What appears to be a malfunction may not always be serious. Please go through the following list before requesting
service.
Symptom Possible case Remedy
Power does not come on. Power plug is not inserted securely. Plug in securely.
Remote control does not work.
Too far from the unit. More closer to the unit.
The tip of the remote unit is not pointed in
the right direction.
Point the infrared light- emitting window
toward the remote sensor on the front panel.
Batteries are exhausted. Replace the batteries with new ones.
Battery polarity is incorrect.
Take out the batteries and insert them again in
the correct direction.
No picture is displayed on the
monitor.
Connection of video cable is incorrect. Connect the cable correctly.
Input selection of TV is incorrect. Select correctly.
Disc is not playable. Use a playable disc. (See page 15.)
No picture is displayed on the
monitor when using the
COMPONENT or S-VIDEO output
jack(s).
Jack(s) at use is (are) not active. Make them active. (See page 17.)
Picture is noisy.
The unit is connected to a VCR directly
and the copyguard function is activated.
Connect the unit so that the picture signal
flows directly to the TV.
No audio is reproduced.
Connection is incorrect. Check the connections.
Input selection of amplifier is incorrect. Select correctly.
No audio is reproduced when playing
back a DVD disc recorded with 96 kHz,
linear PCM audio.
The audio signal is not derived from the
unit's DIGITAL OUT.
Use the AUDIO OUT when playing back such
discs.
Sound is distorted or noise is
generated.
Disc is dirty. Wipe the disc surface.
Picture does not fit the television
screen.
MONITOR TYPE is not correctly set. Select monitor type correctly. (See page 55.)
Television is not correctly set. Set the television correctly.
Operation is not possible.
Microcomputer malfunction due to
lightning or static electricity.
Turn off the power and unplug the power
cord, then connect the power cord again.
Moisture condensation caused by a
sudden change of temperature or
humidity.
Turn off the power, then turn it on a few hours
later.
P.60-65-eng.fm Page 63 Friday, July 19, 2002 8:55 PM