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KREISEN Product Warranty and Customer Support Information
End-User Warranty Terms and Conditions
Encross Enterprise, Inc. ("Encross") warrants that your new KREISEN product(s) are against defects in material and workmanship during
the warranty period from the date of the original purchase of the new product within our service the territory. If a product proves to be defec-
tive in material or workmanship during the warranty period, Encross will, at its sole option, repair or replace the product with a similar prod-
uct, provided the purchaser adheres to certain return authorization procedures and guidelines. For better service, Encross strongly encour-
ages you to register your product by filling out the warranty registration card provided with your product or register online.
Warranty Period for All Encross (KREISEN) Products
Parts : 1 year
Labor : 1 year
Advanced Cross-Ship : 1 year
Date of Original Purchase
A copy of the original proof of purchase will be required to establish the original date of purchase for all warranty service.
Warranty Exclusion
G The limited warranty does not cover the repair of damages occurring after you purchase the monitor in shipping or in storage or that
caused by disaster, accident, misuse, abuse, negligence, mishandling, improper packaging or shipping, unauthorized repair or mod-
ification, or acts of God.
G This limited warranty does not cover repair of monitor display quality degradation resulting from failure of following the manufactur-
er's instruction with respect to proper handling, operation, installation, usage, service and maintenance of the monitor.
G Encross shall not be liable for any incidental or consequential damages resulting from the use of this product.
Product Replacement
Replacement of a product or parts may include remanufactured, refurbished parts or components. The product replacement is warranted
for 60 days or for the period remaining on the original warranty, whichever is greater.
Replaced/repaired product will be shipped via UPS delivery, to any point within the territory. Extra freight charges will apply for expedited
shipping, if such service is available.