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Troubleshooting
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Vessel Turning During Startup
If the vessel turns during the 60-second startup and
initialization sequence that occurs immediately after turning
on the power to the TracVision G6, the antenna gyro will
record that variable motion as “standing still.” This may cause
the antenna to track improperly. To solve this problem, turn
TracVision G6 off for at least 10 seconds. Turn the system back
on, making certain that the vessel is either motionless or
traveling in a straight line for the 60 seconds immediately
following power-up.
Incorrect Satellite Configuration
(European Systems Only)
The satellite configuration on European IRDs must match the
satellite settings on the TracVision G6 system.
• Satellite A on the TracVision G6 must be the same
satellite as IRD Alternative 1 (or A, based on your
IRD) and must be assigned the IRD DiSEqC 1
setting.
• Satellite B on the TracVision G6 must be the same
satellite as IRD Alternative 2 (or B, based on your
IRD) and must be assigned the IRD DiSEqC 2
setting.
Refer to your IRD user manual for complete instructions on
configuring your IRD.
Satellite Signal Blocked
Satellite signals can be blocked or degraded by buildings, other
vessels, or equipment on the vessel itself. Simpy moving the
vessel or obstruction will clear the signal.
Satellite Coverage Issue
TracVision G6 will provide outstanding reception within the
24" (60 cm) antenna coverage area for your satellite television
service of choice. However, reception can be degraded as you
approach the fringe coverage areas. Refer to your satellite
television service manual to check the viable coverage area for a
24" (60 cm) antenna.
For your convenience, KVH
provides links to several web sites
that offer satellite coverage
information. Simply go to our web
site at www.kvh.com/footprint.