KVH Industries TracVision G6 Satellite TV System User Manual


 
Troubleshooting
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4.3 GyroTrac-specific Issues
The GyroTrac is designed for reliable, easy use. This section
provides a brief overview of some potential operational issues.
Issue 1:
System is installed correctly and power is available, but the
system is non-functional.
Solution:
The TracVision G6 Technical Manual provides detailed instructions
for authorized service personnel who may be required to replace
the ADCU fuse. Contact your local KVH dealer or service center
for assistance.
Issue 2:
System fails startup routine and ADCU displays “Errors
Detected,” “No Data from Gyro/System Not Running,” or “No
Data from Ant.”
Solution:
GyroTrac will not operate unless the system passes the startup
self-tests. The following actions may be taken in this instance.
Shut down the system, then restore power.
If the system fails to pass the startup tests again,
contact a KVH dealer or distributor for further
assistance.
4.4 IRD Troubleshooting
The IRD that was provided with your satellite television service
may also be the cause of less-than-ideal operation. First check the
IRD’s configuration to ensure it is set up for the desired
programming. In the case of a faulty IRD, refer to your IRD
user’s manual for service and warranty information. If the IRD is
both configured properly and fully functional, contact your local
KVH dealer or service center for assistance.