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4Troubleshooting
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
4.1 Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the signal
reception quality or the operation of the TracVision L2. The
following sections address these issues and potential solutions.
4-1
Troubleshooting
54-0195 Rev. A
Table 4-1
Troubleshooting Matrix
Antenna non-functional X
No IRD status message X X X X X
No picture on TV set X X X X X X X
Intermittent picture for short intervals XXXXXXX X X X
System will not find satellite XXXXX X XXX X
Snowy television picture X
IRD locks up X X
Picture jumbled, parts missing, freezing X X
Switchplate status indicator flashing fast X X X X
System works at rest but not on the move X X
Satellite coverage issue (Section 4.1.4)
IRD wiring (Section 4.2.1)
LNB assembly faulty (Section 4.3)
IRD faulty (Section 4.2.6)
Satellite signal blocked (Section 4.1.3)
Vehicle turning during startup (Section 4.1.5)
AC power fluctuating (Section 4.2.2)
POSSIBLE CAUSE (AND SOLUTION)
SYMPTOM
EchoStar IRD activation (Section 4.2.4)
Failed IRD status check (Section 4.2.5)
Blown fuse or improper wiring (Section 4.1.1)
Dew or rain pooling on dome (Section 4.1.2)
Incorrect or loose RF connectors (Section 4.1.6)
Type of multiswitch used (Section 4.1.7)
Antenna gyro faulty (Section 4.3)
No IRD data connection (Section 4.2.3)