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Troubleshooting
Check the following guide for
Symptom
No power
The power is on, but •
the DVD/CD Receiver
does not work.
No picture.
The lesolution(720p,108oi)
doesnotworkwiththe analog
videoconnections(VIDEO
OUT)
There is no sound or
only a very low-level
sound is heard
The playback picture is •
poor.
The DVD/CD Receiver
does not start playback.
Loud hum or noise is
heard.
the possible cause of a problem before contacting service
Cause
• The power cord is disconnected.
No disc is inserted.
The TV is not set to receive DVD signal
output.
The video cable is not connected
securely.
The connected TV power is turned off.
The equipment connected with the
audio cable is not set to receive DVD
signal output.
The audio cables are not connected
securely.
The power of the equipment connected
with the audio cable is turned off.
The audio connecting cable is damaged.
The disc is dirty.
No disc is inserted.
An unplayable disc is inserted.
The disc is placed upside down
The disc is not placed within the guide.
The disc is dirty.
A menu is on the TV screen.
The Rating level is set.
The disc is dirty.
The speakers and components are
connected poorly.
The DVD/CD Receiver is located too
close to the TV.
Correction
• Plug the power cord securely into the
wall outlet.
• Insert a disc. (Check that the DVD or,
audio CD indicator in the DVD display
is lit.)
• Select the appropriate video input
mode on the TV so the picture from
the DVD/CD Receiver appears on the
TV screen.
• Connect the video cable into the
jacks securely.
• Turn on the TV.
• Select the correct input mode of the
audio receiver so you can hear the
sound from the DVD/CD Receiver.
• Connect the audio cable into the
jacks securely.
• Turn on the equipment connected
with the audio cable.
• Replace it with new one.
• Clean the disc.
• Insert a disc. (Check that the DVD, or
audio CD indicator in the DVD display
is lit.)
• Insert a playable disc. (Check the
disc type colour system and Regional
code.)
• Place the disc with the playback side
down.
• Place the disc on the disc tray
correctly inside the guide.
• Clean the disc.
• Press the SETUP button to turn off
the menu screen.
• Cancel the Rating function or change
the rating level.
• Clean the disc.
• Connect the speakers and
components securely.
• Move your TV away from the audio
components.