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Only qualified service personnel can
remove the cover or service this player.
Otherwise the warranty will become
invalid.
No Power:
• Check to see if the player is set to "On".
• Check to see that the power plug of the
main unit is properly connected.
• Check to see if that power to the outlet
is properly working.
No Picture:
• Check to see that the monitor or TV is
switched to "On".
• Select the correct AV input on the mon-
itor or TV.
• Check the video connection.
Distorted Picture:
• Check the disc for fingerprints and clean
with soft, dry, cloth, wiping from center
to edge.
• A small amount of picture distortion may
appear. This may not be a malfunction.
Completely Distorted Picture:
The disc format is not according to the
TV used (PAL/NTSC).
No Color in Picture:
The disc format is not according to the
TV used (PAL/NTSC).
No Sound:
• Check audio connections.
• If using a Hi-Fi amplifier, try another
sound source.
Disc Does Not Play:
• Ensure the disc label is facing upwards.
• Clean the disc.
• Check to see if the disc is defective by
trying another disc.
No Return to Start-Up Screen when Disc is
Removed:
• Press POWER to turn "Off" the unit, then
press it again to turn "On" the unit.
• Press RESET button "On" the front of the
DVD unit.
The Player Does Not Respond to the
Remote Control:
• Aim the remote control directly at the
sensor on the front of the player.
• Avoid all obstacles which may interfere
with the signal path.
• Inspect or replace the remote control
batteries.
No Audio at Digital Output:
• Check the digital connections.
• Check the Audio Setup menu to make
sure that the digital output setting is
correct.
• Check if the audio format of the selected
audio language matches your receiver’s
capabilities.
Buttons Do Not Work:
• Press POWER to turn "Off" the unit, then
press it again to turn "On" the unit.
• Press
RESET button on the front of the
DVD unit.
DVD player showing “REGION ERROR”
• The DVD player and the discs all have a
“REGION CODE”. If the region number
on the disc does not correspond to the
region number of the DVD player the
unit cannot play the disc.
Troubleshooting
MV-DVD-PL5Rev_B.qxp 11/2/04 3:48 PM Page 21