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Problem Possible cause Remedy
The TV set does not
react to commands
from the remote con-
trol unit.
• There is no visual contact bet-
ween the remote control unit
and the TV set.
• Sunlight is falling directly on
the infrared of the TV set.
• The batteries in the remote
control unit are exhausted.
• The TV set has been switched
off with the mains switch.
• The microprocessor is faulty.
• Ensure that there are no
obstacles.
• Avoid direct exposure
to sunlight.
• Replace the batteries.
• Switch on the TV set
with the mains switch.
• Switch the TV set off
with the mains switch
and then switch it on
again.
Unnatural colours,
coloured spots on
the screen
• Strong magnetic fields in the
vicinity of the TV set (from
loudspeakers or other devices)
• Move the loudspeakers
away from the TV set.
• If the coloured spots per-
sist, switch the TV set off
with the mains switch, wait
a few seconds and then
switch it on again.
After the TV set has
been switched on,
the message „Please
enter code“ is
displayed.
• The childlock function has
been programmed to prevent
selection of any station.
• Enter the code number
with which the childlock
function was pro-
grammed.
The TV set does not
switch to the selected
programme position.
Instead, a list of sta-
tions is displayed with
a teddy-bear symbol.
• The childlock function has
been programmed to permit
selection of only the stations
shown in the list.
• Enter the code number
with which the childlock
function was pro-
grammed.
You are playing back a
film from an AV device
in the aspect ratio
16:9, but the picture is
displayed in the 4:3
format.
• The picture format for the AV
programme position (e.g.
AV2) has not been set correct-
ly in the TV menu.
• Select the AV program-
me position and set the
picture format to 16:9
or "Automatic" (see
Section 11.1).