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ASKED QUESTIONS
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FREQUENTLY
ASKED QUESTIONS
TERMINAL
My terminal feels hot, is this normal?
Yes, because the electronic components inside generate a lot of heat. To prevent overheating, avoid blocking the
air vents on the top and sides and do not place the terminal in enclosed furniture.
Can I leave my terminal on all the time?
Yes, but we recommend turning it off after use.
FUNCTIONS
The TV program guide no longer displays data
Change the terminal Display language and return to the initial language when the problem is solved. To change the
Display language, press SETTINGS twice and select Language: Screen on the General Settings screen options menu.
Does the terminal support the Second Audio Program (SAP) function?
Yes. The terminal can convert SAP even though very few programs are designed to support this function.
Does the terminal show subtitles of programs encoded for the hearing impaired?
Standard PVR terminals allow passage of sub-title information so that it can be received by a suitable decoder
(e.g. your television). However, HD PVR terminals first decode sub-title data and then send it to the television.
PERIPHERALS
Can I use a DVD player or DVD recorder with the terminal?
Yes. A DVD player should work independently from the terminal and be connected directly to the television.
A DVD recorder, on the other hand, is connected to the terminal much like a VCR.
Is the VCR+ function on the VCR of any use with the terminal?
No, this function is only used to record the analog signal.
VCR Commander, IR Blaster and IR Receiver
VCR Commander and IR Blaster are infrared transmitters that make it easier to record programs.
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Explorer 2000: compatible with VCR Commander
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Other Explorer models: compatible with IR Blaster
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PACE terminals: IR Receiver
What connects to the USB port and what is it for?
USB is a computer standard. The port is used to connect peripheral devices: keyboard, mouse, scanner, printer,
diskette storage drive. At this time, the USB port on the terminal is not operational but it will be in the near future.