Appendices 99 Appendices 99
Sound
Symptom Remarks
1. There is no sound even when the
volume is turned up.
• Check if the MUTE button is on.
• The TV’s “Listen to:” setting may be set to SAP.
• Check that the TV Speakers setting is On in the Audio/Video menu.
• If using an IEEE 1394 amplifier, check audio source in Input Selection
menu.
• Use the SYSTEM RESET button to perform system reset.
2. The sound does not match the screen
picture.
• The TV’s Listen to: setting may be set to SAP.
• If using stereo or A/V receiver speakers, check their input selec-
tion.
• If using stereo or A/V receiver, check that AUDIO OUT LEFT/
RIGHT on TV’s back panel is connected to the A/V receiver.
Appendix D: Troubleshooting, continued
Indicators
Symptom Remarks
1. Lamp indicator light is a constant red. Turn the TV off for at least 2 minutes. Turn it back on. If light is
still red, the lamp has failed. Replace it. See Appendix C for
lamp replacement information. For questions, call Mitsubishi
Consumer Relations at 800-332-2119.
2. Lamp indicator light is a flashing yellow. Lamp cover door is open or lamp cartridge is not secure. See
Appendix C for lamp replacement information.
3. Status indicator light is a steady yellow. Room temperature has exceeded proper levels. Cool the room.
4. Status indicator light is a steady/flashing
red.
Service is required. Contact your dealer or a Mitsubishi Autho
-
rized Service Center to arrange for a service evaluation. Listings
of Mitsubishi Authorized Service locations can be obtained from
our web site, www.mitsubishi-tv.com or by calling 1-800-332-
2119.
Picture
Symptom Remarks
8. When viewing a stopped VCR, white lines
are rolling on the screen.
• Turn off video mute for the VCR.
• Begin playing the tape.
• Change the VCR input to the antenna input.
9. Screen is black when trying to view digital
channels or IEEE 1394 device.
The PerfectColor™ color balance has been incorrectly set. Press
VIDEO repeatedly until you see the PerfectColor option and press
ENTER to open the PerfectColor ™ menu.
10. DVCR analog/digital problems. If the tape is currently playing but no picture displays, there may
be a mismatch of the media with the display. Press INPUT to
display the Input Selection menu. Press ENTER for the DVCR
device. If digital is selected, try analog, or if analog is selected, try
digital.