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MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / WD-73735 /
WD-73736 / WD-73835 / WD-73C8
Reset / Initialization Guide
Reset / Initialization
SERVICE TIP:
Many customer generated symptoms, intermittent symptoms or no symptom found can be resolved by using the
various Reset and Initialization options. Before visiting the customer’s home ask the customer 1
st
to try the System
Reset button on the control panel and if this does not resolve the issue, then they can perform an A/V Reset by
pressing the Guide + Format buttons on the front panel at the same time. Then, if necessary, perform a user level
Initialization by pressing MENU-123-ENTER with the remote. The customer should be made aware when settings
and/or options will be reset. For more information, see the chart below.
NOTE: During Initialization, the set will reboot. Wait until the Power
LED stops flashing before unplugging or powering ON the TV.
Reset Name When to use How to use Resulting Action
Remote
Control TV
Layer Reset
Returns the remote control TV
layer to normal operation.
1
)
2)
2
)
3
)
3)
Set the slide switch to TV
position.
Press and hold the
POWER
button until it flashes
twice then release the button.
Enter the code
0 0 9 3 5
.
Once the valid code has
been entered and
confirmed, the temot
contrrol has been reset.
Remote
Control TV
Volume/Mute
functions
Returns the volume and mute
functions of the remote control to
TV volume and mute for TV,
Cable/Sat, VCR and DVD layers
after the Audio Lock for AV
Receiver feature has been used.
1
)
2
)
2
)
3)
(1) Set the slide switch to
TV
position.
(2) Press and hold the POWER button until it
flashes twice then release the button.
(3) Enter the code
9 9 3 VOL UP
.
The remote will now
operate the TV's volume
and mute when the slide
switch is in the TV,
CABLE/SAT, VCR or
DVD positions.
A/V Memory
Reset, by
individual input
When the audio and or video
settings for a single input seems to
be incorrect.
All Audio and Video
settings for the individual
input are reset except for
the
Listen To, Language,
Balance
and
Closed
Caption
settings.
A/V Reset, all
inputs
To reset audio and video
adjustments for all inputs to the
original factory settings.
All Audio and Video
settings are reset to the
factory default settings.
No other menu options
are changed.
System Reset To reset the TV when it does not
turn on or off, does not respond to
the remote control, front panel
buttons or has other unusual
symptoms.
TV Micro Re-boots. Note:
The chan
g
es made durin
g
the current TV-On period
may be lost. All other
previous user settin
g
s are
not lost.
Initi alize User
Level
To reset all customer settings
except V-Chip
All customer menu
options and A/V settings
except V-Chip are reset to
factory default.
Initi alize -
Service Level
To reset all customer settings All customer menu
options and A/V settings
are reset to factory
default.
V-Chip
Password
Bypass
If V-Chip password is not known Password will be
b
y
passed. If in the V-Chip
menu, enter a new
password.
Unlock Front
Panel
To unlock the front panel if it has
been locked in the V-Chip Menu.
Front Panel becomes
operational. Other V-Chip
settings not changed.
Note: Cannot be
performed while in the
Low Power mode and the
set is Off.
MENU - 2470. Highlight INITIALIZE and press ENTER
Press QV + 9 at the same time.
Press and hold the front panel MENU button for 8
seconds.
MENU --> Audio/Video--> AV Reset
W hile viewing the TV, press the front panel buttons
GUIDE + FORMAT at the same time.
Press the SYSTEM RESET button on the front panel
with a pointed object such as a pencil or paperclip.
Press MENU - 123 - ENTER