Appendices 31
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Appendix B: Troubleshooting, continued
TV Channels
Symptom Remarks
1. The TV takes several seconds to respond to
channel changes.
• It is normal for digital channels to take longer to tune in.
• Press
ENTER
after entering a channel number to minimize
delays.
• Use a 4-digit number for an over-the-air digital channel.
• Use a 6-digit number for digital cable channels if your cable
service is able to recognize 6-digit channel numbers.
2. You cannot access a channel. • Use number keys instead of
CH
.
• Be sure the channel you want to view is in memory.
• Check that the TV is switched to the correct device or
antenna for that channel by pressing the INPUT key.
• Make sure the channel is not locked in the Locks menu.
• If you cannot tune to a virtual digital channel even though the
TV has already memorized digital channels, tune to the physi-
cal channel number used by the broadcaster. The virtual
channel will then be automatically added to memory.
• You may be trying to tune to an analog channel that is no
longer broadcasting.
3. When ChannelView list is displayed, informa-
tion appears incomplete
• Press
INFO
to update the display for the highlighted channel.
• Program information is displayed only for the currently tuned
channel.
• Available information is sent from the broadcaster or cable
provider. No other data is available.
• Make sure the TV clock is set correctly.