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TROUBLESHOOTING
Reference
Check the following guide for the possible cause of a problem before contacting service.
SYMPTOM
No power.
The power is on, but the DVD player does not
work.
No picture.
No sound.
The playback picture is poor.
The DVD player does not start playback.
The remote control does not work properly.
CAUSE
• The power cord is disconnected.
• No disc is inserted.
• The TV is not set to receive DVD signal output.
• The video cable is not connected securely.
• The connected TV power is turned off.
• The equipment connected with the audio cable
is not set to receive DVD signal output.
• The audio cables are not connected securely.
• The power of the equipment connected with the
audio cable is turned off.
• The Digital Audio Output is set to the wrong
position.
• The disc is dirty.
• No disc is inserted.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• The Rating level is set.
• The remote control is not pointed at the remote
sensor of the DVD player.
• The remote control is too far from the DVD
player.
• There is an obstacle in the path of the remote
control and the DVD player.
• The batteries in the remote control are
exhausted.
CORRECTION
• Plug the power cord into the wall outlet securely.
• Insert a disc. (Check that the DVD or, audio CD
indicator in the display window is lit.)
• Select the appropriate video input mode on the
TV so the picture from the DVD player appears
on the TV screen.
• Connect the video cable securely.
•Turn on the TV.
• Select the correct input mode of the audio
receiver so you can listen to the sound from the
DVD player.
• Connect the audio cable securely.
•Turn on the equipment connected with the
audio cable.
• Set the Digital Audio Output to the correct
position, then turn on the DVD player again by
pressing ON.
• Clean the disc.
• Insert a disc. (Check that the DVD or audio CD
indicator in the DVD display is lit.)
• Insert a playable disc. (Check the disc type, color
system, and Regional code.)
• Place the disc with the playback side down.
• Place the disc on the disc tray correctly inside the
guide.
• Clean the disc.
• Cancel the Rating function or change the rating
level.
• Point the remote control at the remote sensor of
the DVD player.
• Operate the remote control within 23 ft (7 m).
• Remove the obstacle.
• Replace the batteries with new ones.
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