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Appendix A Troubleshooting and Common Questions
© National Instruments Corporation A-5 HSE Linking Device and NI-FBUS Software
Configurator will use the most recent device description revision for
a given device revision. If you do not have the appropriate
.ffo
and
.sym files, you must obtain them from the device manufacturer.
Be sure to import them properly by clicking DD Info and using the
Import DD button in the Interface Configuration Utility.
15. Repeat steps 12 through 14 for each device.
The second cause for this problem is when the contents of the file do
not accurately describe the device characteristics, even if the device
identification information matches the file identification information.
This problem is caused when a device manufacturer makes a change
to the firmware of the device without incrementing the device revision,
in violation of the Foundation Fieldbus recommendation. If this is the
case, you must contact your device manufacturer for a resolution.
Uninstalling the Software
To uninstall your NI-FBUS software, select Start»Settings»Control
Panel»Add/Remove Programs.
If you are only using the Communications Manager, select NI-FBUS
Communications Manager to uninstall. If you are using the NI-FBUS
Configurator, select NI-FBUS Configurator.
The uninstall utility does not remove the NI-FBUS directory itself or any
files in the
\Data\Nvm directory. To completely uninstall the software,
manually remove the files in the
\Data\Nvm directory and the NI-FBUS
directory structure.