Filter
Top Products
English-24
English-25
Before Calling Service
Please make these simple checks before calling service. These tips may save
you time and money as charges for receiver installation and adjustments of
customer controls are not covered under your warranty.
Symptoms Items To Check And Actions To Follow
“Ghost ” or double
image when using the
tuner
* This may be caused by an obstruction to the antenna due
to high rise buildings or hills. Using a highly directional
antenna may improve the picture.
No power
* Check to see if the display’s AC power cord is plugged into
the outlet.
* Unplug the display and after 60 seconds reinsert the plug
into the outlet and power on the display.
No picture
* At the rear of the display make sure the antenna
connection is properly attached.
* Check to see if there is a station broadcast problem by
trying multiple channels.
* Adjust the contrast and brightness settings.
* Check the Closed Caption settings as some text modes
may block the visibility of the images on the display.
Good picture but no
sound
* Increase the VOLUME.
* Confirm that the display is not muted by pressing the
MUTE button on the remote control.
Good sound but poor
color
* Adjust the contrast, color and brightness settings.
Poor picture
* Poor picture quality may occur when an activated S-VHS
camera or camcorder is connected to your display and
another peripheral at the same time. Switch off one of the
peripherals.
Snowy picture and
noise when using the
tuner
* Check the antenna connection and signal.
Presence of a
horizontal dotted line
* This may be caused by electrical interference (e.g.
hairdryer, nearby neon lights, etc.).
* Power cycle the equipment by turning off and then turning
back on.
Display not responding
via the remote control
* Determine if the batteries are working and replace
batteries if necessary.
* Clean the remote control sensor lens on the display.
* If necessary, utilize the buttons located on the side of the
display.
* Select the TV mode to ensure your remote control is set in
the TV mode.