Filter
Top Products
59
Troubleshooting
—Continued
The DPS-5.5 contains a microcomputer for signal processing and control functions. In very rare situations, severe inter-
ference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this should
happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again.
DVD Player
Can’t play MP3/WMA/
JPEG discs?
The disc is not ISO9660 Level 1 or 2 for-
mat.
Correct format should be used when recording is
ISO 9660 and closed session(page 10).
The disc has not been finalized. Finalize the disc (page 10).
Can’t select MP3 files?
MP3 files without a “.mp3” or “.MP3” file-
name extension are not recognized.
Use the correct filename extension (page 10).
Can’t play WMA files?
WMA files without a “.wma” or “.WMA”
filename extension are not recognized.
Use the correct filename extension (page 10).
The WMA file’s copyright option is on. Don’t use the copyright option (page 10).
Can’t view JPEG files?
JPEG files without a “.jpg” or “.JPG” file-
name extension are not recognized.
Use the correct filename extension (page 10).
Only Baseline JPEG files are supported.
Progressive JPEG files are not.
Use Baseline JPEG files (page 10).
The system functions do
not work.
Connecting only the cable does not
complete the system connection.
Make sure that the cable and audio pin cables
are connected correctly. (page 21)
Remote Controller
Buttons on the DPS-5.5
work OK but those on the
remote controller don’t?
There are no batteries in the remote
controller.
Install new batteries (page 12).
The batteries are flat. Replace with new batteries (page 12).
The batteries are installed incorrectly.
Check the batteries and correct as necessary
(page 12).
Yo u’re not pointing the remote controller
at the DPS-5.5’s remote sensor.
Point the remote controller at the DPS-5.5’s
remote sensor (page 12).
Yo u’re too far away from the DPS-5.5.
Use the remote controller closer to the DPS-5.5
(page 12). The remote controller has a range of
approximately 16 ft. (5 meters).
A strong light source is interfering with
the DPS-5.5’s remote sensor.
Make sure that the DPS-5.5 is not subjected to
direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.
If the DPS-5.5 is installed in a cabinet with
colored glass doors, the remote controller
may not work reliably when the doors are
closed.
Open the doors, or use a cabinet without colored
glass.
DPS-5.5_En.book Page 59 Monday, May 17, 2004 4:45 PM