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Troubleshooting—Continued
Symptoms Causes Remedies
DVD Player
Brightness is unstable
or the picture is noisy?
The DV-SP405 is connected to your TV
via a VCR or other video equipment and a
copy-protection system is affecting the
picture.
Connect the DV-SP405 directly to your TV
(page 19).
Your TV doesn’t support progressive
scanning.
Reset the DV-SP405 to its initial settings
(page 44).
Chapters or tracks don’t
play in the correct
order?
You are using repeat playback, program
playback, or random playback.
Select normal playback (pages 35–37).
Buttons on the
DV-SP405 and remote
controller don’t work?
Power supply voltage fluctuations and
other anomalies, such as static electricity,
can interfere with normal operation.
Turn off the DV-SP405, wait five seconds, then
turn it on again. If that doesn’t resolve the issue,
disconnect the power cord from the wall outlet,
wait five seconds, reconnect it, then try again.
No sound?
The “96 kHz PCM Out” setting is set to
“96kHz”.
Change the “96 kHz PCM Out” setting to “96kHz
> 48kHz”, or use analog connections (page 45).
The “Digital Out” setting is set to “Off”.
Change the “Digital Out” setting to “On” (page 45).
The wrong input source is selected on
your TV, hi-fi amp, or AV receiver.
On your TV, hi-fi amp, or AV receiver, select the
input to which the DV-SP405 is connected.
The audio cable is not connected properly. Check the audio cable and correct as necessary.
The TV, hi-fi amp, or AV receiver con-
nected to the DV-SP405’s audio outputs is
either not on or its volume is turned down.
Turn on the TV, hi-fi amp, or AV receiver and set
its volume as appropriate.
A DV-SP405 “Digital Audio Out” setting
is set incorrectly.
Check the “Digital Audio Out” settings and cor-
rect as necessary (page 45).
Playback is paused. Resume playback (page 28).
The picture appears
stretched or the wrong
shape?
The “TV Screen” setting is wrong.
Set the “TV Screen” setting to match the aspect
ratio of your TV (page 46).
Audio CD playback
skips or jumps or is
noisy?
The loaded audio CD uses copy control.
Copy-controlled CDs are special discs that don’t
conform to the audio CD standard and, therefore,
may not work properly with the DV-SP405.
An audio CD is loaded
but the DV-SP405 dis-
plays “NO DISC”?
The first track doesn’t
play?
Locating a specific
point takes longer than
usual?
Playback starts in the
middle of a track?
Some sections of a
track are skipped?
Playback stops in the
middle of a track?
The DV-SP405 displays
the wrong messages?
DV-SP405_En.book Page 58 Tuesday, May 29, 2007 2:48 PM