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Troubleshooting—Continued
Symptoms Causes Remedies
DVD Player
Some MP3 files don’t
play?
MP3 files without a “.mp3” or “.MP3”
filename extension are not recognized.
Use the correct filename extension (page 9).
The MP3 disc is a multisession disc.
The DV-SP405 doesn’t fully support multisession
discs. Only files in the first session can be played
(page 9).
Can’t play MP3/WMA/
JPEG discs?
The disc is not ISO 9660 Level 1 or 2 for-
mat.
Correct format should be used when recording is
ISO 9660 and closed session (page 8).
The disc has not been finalized. Finalize the disc (page 8).
Can’t select MP3 files?
MP3 files without a “.mp3” or “.MP3”
filename extension are not recognized.
Use the correct filename extension (page 9).
Can’t play WMA files?
WMA files without a “.wma” or “.WMA”
filename extension are not recognized.
Use the correct filename extension (page 9).
The WMA file’s copyright option is on. Don’t use the copyright option (page 9).
Can’t view JPEG files?
JPEG files without a “.jpg” or “.JPG” file-
name extension are not recognized.
Use the correct filename extension (page 10).
Only Baseline JPEG files are supported.
Progressive JPEG files are not.
Use Baseline JPEG files (page 10).
Remote Controller
Buttons on the
DV-SP405 work OK but
those on the remote
controller don’t?
There are no batteries in the remote
controller.
Install new batteries (page 12).
The batteries are flat. Replace with new batteries (page 12).
The batteries are installed incorrectly.
Check the batteries and correct as necessary
(page 12).
You’re not pointing the remote controller
at the DV-SP405’s remote sensor.
Point the remote controller at the DV-SP405’s
remote sensor (page 12).
You’re too far away from the DV-SP405.
Use the remote controller closer to the DV-SP405
(page 12). The remote controller has a range of
approximately 5 meters.
A strong light source is interfering with
the DV-SP405’s remote sensor.
Make sure that the DV-SP405 is not subjected to
direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.
If the DV-SP405 is installed in a cabinet
with colored glass doors, the remote con-
troller may not work reliably when the
doors are closed.
Open the doors, or use a cabinet without colored
glass.
DV-SP405_En.book Page 59 Tuesday, May 29, 2007 2:48 PM