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VQT2U33
Reference
Troubleshooting guide
Before requesting service, please perform
the following steps.
The following do not indicate a problem with this unit:
≥ Regular disc rotating sounds.
≥ Image disturbance during search.
≥ Image disturbance when replacing 3D discs.
∫ Unit doesn’t respond to remote
control or front panel buttons.
Press and hold [POWER Í/I] on the main unit for 3
seconds.
– If still unable to power the unit off, disconnect the power
cord, wait 1 minute, then reconnect the power cord.
∫ Cannot eject disc.
The unit may have a problem.
1 While the unit is off, press and hold [OK], [B] and [Y] on
the remote control at the same time for more than
5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote control or
[POWER Í/I] on the unit until “06 FTO” is displayed on
the unit’s display.
3 Press [OK] on the remote control or [< OPEN/CLOSE]
on the unit.
To return to the factory preset.
¾
Select “Yes” in “Restore Default Settings” in the Setup
menu. (> 31)
To return all settings to the factory preset.
¾
Reset the unit as follows:
1 While the unit is off, press and hold [OK], [B] and [Y] on
the remote control at the same time for more than
5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote control or
[POWER Í/I] on the unit until “08 FIN” is displayed on
the unit’s display.
3 Press and hold [OK] on the remote control or [< OPEN/
CLOSE] on the unit for at least 3 seconds.
Power of this unit is turned off when the
input for the TV is switched.
¾
This is a normal phenomenon when using VIERA Link
(HDAVI Control 4 or later). For details please read the
operating instructions for the TV.
Power of this unit is turned off automatically.
¾
“Off Timer” in the Setup menu is operating. (> 31)
The remote control doesn’t work properly.
¾
The remote control and main unit are using different
codes. Change the code on the remote control. (> 31)
¾
It may be necessary to set the manufacturer code or the
remote control code again after changing the batteries
for the remote control. (> 15)
The TV tuner mode is not displayed when
the TV is switched on.
¾
This phenomenon may occur, depending on the TV
setting, when “Quick Start” is set to “On”.
– Depending on the TV, this phenomenon may be prevented
by reconnecting the HDMI cable to a different HDMI input
terminal or by changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾
The ratings level returns to the factory preset.
1 While the unit is on, press and hold [OK], [B] and [Y] on
the remote control at the same time for more than
5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote control or
[POWER Í/I] on the unit until “03 VL” is displayed on
the unit’s display.
3 Press [OK] on the remote control or [< OPEN/CLOSE]
on the unit.
Do you have the latest firmware installed?
Firmware updates may be released to correct operating
irregularities that are discovered with certain movies.
(> 15)
4
Make the following checks and visit our
website for more information.
For USA :
http://www2.panasonic.com/consumer-electronics/
support/
Enter the model number.
For Canada :
http://www.panasonic.ca
4
Even so, you still have trouble,
Visit our website to find a service center.
You can find a service center near you easily on our
website.
Other support information:
“Customer Services Directory (United States and Puerto
Rico)” (> 44) or “Limited Warranty (Only for
CANADA)” (> 45).
General operation
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