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33
VQT2U33
The images from this unit do not appear on
the television.
Picture is distorted.
¾
An incorrect resolution is selected in “Component Video
Resolution” or “HDMI Resolution”. Reset the setting as
follows:
1 While the unit is on, press and hold [OK], [B] and [Y] on
the remote control at the same time for more than
5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote control or
[POWER Í/I] on the unit until “04 PRG” is displayed on
the unit’s display.
3 Press and hold [OK] on the remote control or [< OPEN/
CLOSE] on the unit for at least 3 seconds.
Set the item again. (> 30)
– When Dolby Digital Plus, Dolby TrueHD, and DTS-HD
audio are not output in bitstream, select “Yes” in “Restore
Default Settings” and make proper settings. (> 31)
¾
When “Playback Method for 3D Disc” in the Setup menu
is set to “3D Playback”, images may not output
depending on the connection method. Remove the disc
from this unit and select “2D Playback”. (> 28)
Video is not output in high-definition.
¾
Confirm that the “HDMI Video Mode”, “HDMI
Resolution”, and “Component Video Resolution” in the
Setup menu are set properly. (> 30)
3D video is not output.
¾
Is there a non-3D compatible amplifier/receiver
connected between this unit and a TV? (> 10)
¾
Are the settings on this unit and the TV correct? (> 21)
¾
Is the amplifier/receiver that is connected between this
unit and TV on?
3D video is not output correctly as 2D.
¾
Is the “Playback Method for 3D Disc” set to “2D
Playback”? (> 28)
¾
Discs that have recorded titles with Side by side (2
screen structure) which can be enjoyed in 3D are played
back in accordance with the settings of the TV.
No subtitles.
¾
When progressive output is on, closed captions/subtitles
cannot be displayed.
The subtitles overlap closed captions
recorded on discs.
¾
Turn off the subtitles or turn off the closed caption
setting on the TV. (> 26)
A black band is displayed around the edge
of the screen.
The aspect ratio of the screen is abnormal.
¾
Confirm the “TV Aspect” is set properly. (> 30)
¾
Adjust the aspect setting on the television.
(Adjustment using “Screen Aspect” (> 18) on the unit is
also possible)
Cannot switch audio.
¾
When connecting an amplifier/receiver using an
OPTICAL terminal or an HDMI terminal, you cannot
switch the audio if “Digital Audio Output” is set to
“Bitstream”. Set “Digital Audio Output” to “PCM” or
connect using AUDIO OUT terminal. (> 9, 29)
Cannot hear the desired audio type.
¾
Check the connections and the “Digital Audio Output”
settings. (> 29)
¾
To output audio from a device connected with an HDMI
cable, set “HDMI Audio Output” to “On” in the Setup
menu. (> 30)
Picture
Audio
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