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SQT0080
Reference
The TV screen turns black.
¾ In the following cases, HDMI authentication
takes place and a black screen is displayed:
– When “24p Output” is set to “On”.
– When the display is switched between 2D
and 3D images.
– [BDT460] : When you quit the 4K playback of
a still picture by displaying another screen,
including the Home menu.
This unit does not recognize the USB
connection correctly.
¾ Disconnect and re-connect the USB cable. If
it still does not recognize the connection, turn
this unit off and on again.
¾ USB devices may not be recognized by this
unit when connected using the following :
– a USB hub
– a USB extension cable
¾ If you connect USB HDD to this unit, use the
USB cable that is supplied with the HDD.
The images from this unit do not appear on
the TV.
Picture is distorted.
¾ An incorrect resolution is selected in “HDMI
Resolution”. Reset the setting as follows:
1 Turn the unit on.
2 Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
3 Press [1] (right) repeatedly on the remote
control until “04 PRG” is displayed on the
unit’s display.
4 Press and hold [OK] for more than 5 seconds.
Set the item again. (> 24)
– When Dolby Digital Plus, Dolby TrueHD,
and DTS-HD
®
audio are not output properly,
select “Yes” in “Restore Default Settings”
(> 29) and make proper settings.
¾ When “3D BD-Video Playback” in the Setup
menu is set to “Auto”, images may not be
output depending on the connection method.
After removing the disc from this unit, select
“Set before play” in the Setup menu, and
select “2D Playback” in the setup screen
displayed when playing 3D discs. (> 26)
¾ When outputting in 24p (4K), images may be
distorted depending on the HDMI cable. Use
an HDMI cable that supports 4K output.
Video is not output. [BDT460]
¾ Video from the HDMI AV OUT SUB terminal is
not output when the “HDMI(SUB) Output
Mode” is set to “V.OFF”. (> 25)
Video is not output in high-definition.
¾ Confirm that “HDMI Resolution” in the Setup
menu is set properly. (> 24)
3D video is not output.
¾ Connect to a full high-definition TV.
¾ Is there a non-3D compatible amplifier/
receiver connected between this unit and a
TV? (> 9)
¾ [BDT460] : If there is a non-3D compatible
amplifier/receiver connected to the HDMI AV
OUT SUB terminal, set the “HDMI(SUB)
Output Mode” to “V.OFF”. (> 10)
¾ Are the settings on this unit and the TV
correct? (> 18)
¾ Is the amplifier/receiver that is connected
between this unit and TV on?
¾ Depending on the connected TV, the video
being played back might switch to 2D video
due to changes in resolution etc. Check the
3D setting on the TV.
3D video is not output correctly as 2D.
¾ Select “Set before play” in the Setup menu,
and select “2D Playback” in the setup screen
displayed when playing 3D discs. (> 26, “3D
BD-Video Playback”)
¾ Discs that have recorded titles with Side by
side (2 screen structure) and that can be
enjoyed in 3D are played back in accordance
with the settings of the TV.
No subtitles.
¾ When progressive output is on, closed
captions/subtitles cannot be displayed.
The subtitles overlap closed captions
recorded on discs.
¾ Turn off the subtitles or the closed captions.
(> 22, 26)
Closed captions are not displayed.
¾ Confirm that the source content supports CC.
¾ Confirm the “Closed Caption Display” is set to
“On”. (> 23, 26)
¾ Change the “Closed Caption Type” setting.
(> 23, 26)
¾ Confirm the “Analog CC” or “Digital CC” is set
properly (> 23, 26).
Picture
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