29
RQT8248
No picture on the LCD.
≥
Select a monitor mode other than “OFF” (No picture). (12, Selecting
how to show 4:3 aspect pictures on the LCD).
The LCD is dark.
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Adjust the brightness. (12)
LCD pixels turn black or
radiate different colors.
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The LCD is constructed with precision technology so 99.99 % of the
pixels are active, but of the remaining of 0.01 %, there are pixels that
may be black or emit light constantly. This phenomenon is not a
malfunction.
Picture doesn’t appear on
the television (or the size
of the picture seems
wrong).
≥
Check connections. (26)
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Check that the television is on.
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Check that the input mode on the television is correct.
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Check the settings in “Video—TV Aspect”. (24)
≥
Turn off the zooming feature on your television if you are using Zoom.
(23)
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Ensure that the unit is connected directly to the television, and is not
connected through a video cassette recorder. (26)
Picture distorted
≥
Picture quality may worsen or some frames may be skipped when
viewing MPEG4, but this is normal.
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[DivX] Change “Source Select” in Picture Menu. (22)
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Set “Monitor Priority” to “Video Output” when connecting to a
television.
(24)
Picture stops.
≥
Picture may stop if the DivX files are greater than 2 GB.
Menu not displayed
correctly.
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Restore the zoom ratio to a1.00. (23)
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Set “Subtitle Position” in Display Menu to “0”. (23)
Auto zoom function does
not work well.
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Use the other preset aspect ratios or manual adjustment.
(23)
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Zoom function may not work well, especially in dark scenes and may
not work depending on the type of disc.
Sound distorted.
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Select “Off” in “Advanced Surround”. (13)
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Move unit away from mobile phones.
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Noise may occur when playing WMA files.
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There may be some noise output when playing MPEG4, but this is
normal.
Piercing noise comes
from the speakers.
≥
If you have connected a digital amplifier which does not include
decoder, be sure to select “PCM” in “Dolby Digital”, “DTS Digital
Surround” or “MPEG” in “Audio” tab. (25)
Effects do not work.
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None of the audio effects work when the unit is connected through
the digital optical cable and is outputting bitstream signals. (26)
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Some audio effects do not work or have less effect with some discs.
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H.Bass, Advanced Surround, Multi Re-master and Sound
Enhancement do not work if you have changed the play speed.
No sound from the unit’s
speaker.
≥
The speaker is off if the LCD is closed or headphones are connected.
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Turn up the volume. (10)
No sound from other
speakers.
≥
Check all connections and settings. (26)
No sound
≥
There may be a pause in sound when you change the play speed.
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[DivX]
Audio may not be output due to how files were created.
(7)
Picture incorrect
Sound incorrect
Troubleshooting guide