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RQTX0099
Troubleshooting guide
Troubleshooting guide
Picture (Continued)
Picture stops. [DivX] ≥Picture may stop if the DivX files are greater than 2 GB. —
Picture size does not fit the
screen
≥Change “TV ASPECT” in the “VIDEO” menu.
≥Use the TV to change the aspect.
≥Change the zoom setting. (“ZOOM” in Menu 2)
26
—
23
Menu is not displayed correctly. ≥Restore the zoom ratio to “NORMAL”. (“ZOOM” in Menu 2) 23
Auto zoom function does not work
well.
≥Turn off TV’s zoom function.
≥Zoom function may not work well, especially in dark scenes and may not work depending on the
type of disc.
—
—
When playing PAL disc, picture
distorted.
≥Set “TRANSFER MODE” in Menu 2 to “AUTO”. 23
iPod operation
Cannot charge or operate. ≥Check that the iPod is connected firmly.
≥The battery of the iPod is depleted. Charge the iPod, and then operate again.
35
—
Cannot display iPod
photos/videos on the TV
≥Ensure the video connection to the VIDEO OUT terminal on this unit.
≥Operate the iPod menu to make the appropriate photo/video output settings for your TV. (Refer to
operating instructions of your iPod.)
10
—
HDMI or progressive video
There is ghosting when HDMI or
progressive output is on.
≥This problem is caused by the editing method or material used on DVD-Video, but should be
corrected if you use interlaced output. When using the HDMI AV OUT terminal, set “VIDEO
FORMAT” in Menu 5 to “480i” or “576i”. Or, disable the HDMI AV OUT connection and use other
video connections.
≥When using the COMPONENT VIDEO OUT terminal, set “VIDEO OUT (I/P)” in “VIDEO” menu to
“INTERLACE”. (Alternatively, press and hold [CANCEL] until “PRG” disappears from the main unit
display.)
23
26
Pictures not in progressive
output.
≥Select “PROGRESSIVE” in “VIDEO OUT (I/P)” in “VIDEO” menu.
≥The unit’s VIDEO OUT terminal outputs an interlaced signal even if “PRG” is displayed.
26
—
Radio
Distorted sound or noise is heard.
“ST” flickers or does not light.
≥Adjust the position of the FM or AM antenna.
≥Use an outdoor antenna.
—
11
A beat sound is heard. ≥Turn the TV off or move it away from the unit. —
[Australia[and[N.Z.] A low hum is
heard during AM broadcasts
≥Separate the antenna from the other cables. —
USB
The USB drive or its contents
cannot be read.
≥The USB drive format or its contents is/are not compatible with the system.
≥The USB host function of this product may not work with some USB devices.
≥USB devices with storage capacity of more than 32 GB may not work in some instances.
34
—
—
Slow operation of the USB device. ≥Large file size or high memory USB device takes longer time to read and display on the TV. —
Wireless system
[PT865]
No sound. ≥Ensure that the digital transmitter is fully inserted into the slot of the main unit.
≥Ensure that the wireless system is plugged into the mains socket and is turned on. Ensure “ [W1] ”
is displayed on the main unit’s display.
12
13
The indicator on the wireless
system keeps flashing between
red and green.
≥There is a power supply problem. Consult the dealer. —
TV displays
“/” ≥The operation is prohibited by the unit or disc. —
“THIS DISC MAY NOT BE PLAYED
IN YOUR REGION.”
≥Only DVD-Video discs that include or have the same region number as the one on the rear panel of
this unit can be played.
Cover
page
“AUTHORIZATION ERROR” [DivX] ≥You are trying to play the DivX VOD content that was purchased with a different registration code.
You cannot play the content on this unit.
24
“RENTAL EXPIRED” [DivX] ≥The DivX VOD content has zero remaining plays. You cannot play it. 24
SC-PT560_860GN-RQTX0099-B_eng.book Page 40 Monday, January 28, 2008 10:23 AM