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36 TR
OUBLESHOO
TING
9 Troubleshooting
Please be aware that new software may change the functionality of your receiver.
Should you experience any difficulties with the operation of the receiver, please consult the relevant section of
this manual, including this Troubleshooting section. If the problem cannot be solved, call your dealer or a
customer service adviser.
The display on the front panel does
not light up.
No sound or picture but the front
panel red light is on.
No sound or picture but the front
panel green light is on.
Poor picture
The remote control does not
operate your receiver.
On-screen display working but
there is no reception
.
Faulty power supply
Receiver in Standby
Dish pointed incorrectly
Poor signal
Receiver in TV mode
Poor SCART connections
Incorrect dish pointing
Poor reception/signal
No power fed to LNB
Check that the power cord is
correctly connected. Disconnect
this cord and reconnect it to
ensure it is in place.
Check that the power is available
at the wall socket.
Press the Standby button.
Adjust the dish pointing. Check the
signal level from the Antenna Setup
menu.
Check the connections at the LNB
and between the LNB and the
receiver, or adjust the dish.
Press <TV/STB> on the remote
control once or twice.
Check the SCART connections
Adjust the dish pointing.
Make sure the receiver is on.
Make sure you are pointing the
r
emote contr
ol at the receiver
fr
ont panel.
Check the batteries in your
remote control.
Check the installation and the
antenna positioning.
Check the cable between the LNB
and the receiver.
Symptom Cause Remedy
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