Frequentlyaskedquestions34
You get a picture or a freezed picture,
a program number on the front display
and your receiver seems blocked while
not responding to the remote control
commands.
YourHDreceiverhashungup.Youhavetoreset
yourHDreceiver.Pressthestandbybuttonon
thefrontpaneluntilInit isshownonthefront-
paneldisplay.
Ifyouhavetriedalloftheactionssuggested
aboveandstillarenotabletoresolvethe
problem,contactyourlocalPhilipsConsumer
CareCentre(seepage37).
Your HD receiver found all the expected
channels after you retuned it. However,
when you turned on your HD receiver the
next day, the picture was breaking up and
some channels were missing.
YourHDreceiverhasanautomaticretuning
feature;thisallowsittokeepuptodatewith
minorservicechanges.However,whenthesignal
levelofnearbyrelaytransmittersarehighor
iftheantennasignalisbeingamplied,these
problemscanoccur.
Tosolvethisproblem:
• Turnofftheautomaticchannelupdates
featureofyourHDreceiver(seepage26).
• Removeanysignalampliersorboosters
thatarettedonyourantenna.Theseare
notrequiredafterthedigitalswitchover.
• Checkthatyourantennaisalignedproperly
andisamodeladaptedfordigitalsignal
receptioninyourarea.Ifyouarenotsure,
pleaseusetheservicesofarecognisedCAI
antennainstallationcompany.
Although you set Audio capabilities to
“Auto” for HDMI or “Dolby Digital” for
S/PDIF, your HD receiver does not deliver
Dolby Digital 5.1 multi-channel audio
output.
•
YourHDreceiverneedsasoftwareupgrade.
• Visitwww.philips.com/supportregularly
tocheckiftheappropriatesoftwarefor
ugradingyourHDreceiverviaUSBis
available.
• Set the Audio capabilities
settingtoPCM
untiltheupgradeofyourHDreceiveris
done.