Philips DVP3960 DVD Player User Manual


 
English
49
Problem Solution
Troubleshooting (continued)
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The aspect ratio of the screen
cannot be changed.
Not able to select some items in the
setup/system menu.
The DVD player does not start
playback.
Picture freezes momentarily during
playback.
Unable to select Progressive Scan
on/off.
Unable to play DivX
®
movies.
No sound during DivX
®
movies
playback.
An DivX
®
movies does not repeat.
Certain DivX
®
files does not play or
are skipped.
The aspect ratio is  xed on the DVD disc.
Depending on the TV, it may not be possible to change
the aspect ratio.
Press STOP button twice before selecting the setup/
system menu.
Depending on the disc availability, some menu items
cannot be selected.
Insert a readable disc with the playback side facing down.
Check the disc type, colour system (PAL/NTSC) and
region code.
Check for any scratches or smudges on the disc.
Press SETUP to turn off the setup menu screen.
You may need to enter the password in order to change
the parental rating level or to unlock the disc for
playback.
Moisture may have condensed inside the system. Remove
the disc and leave the system turned on for about an
hour.
Disconnect the power cord from the power outlet for a
few minutes. Reconnect the power cord and try to
operate again as usual.
Check the disc for  ngerprint/scratches and clean with a
soft cloth wiping from center to edge.
Check that the output of the video signal is turn to
{ YPbPr }.
Check that the DivX
®
 le is encoded in ‘Home Theatre’
mode with DivX
®
5.x encoder.
Check that the DivX
®
movie downloaded is a complete
 le.
The audio codec may not be supported by this DVD
player.
Check that  le size of the movie does not exceed the  le
size of the disc during downloading.
Make sure the  le name extension is correct. You can
check this using a computer with CD-ROM.
The player is designed to playback DVD, VCD, CD audio,
MP3 and DivX
®
discs only. Other digital audio formats
such as liquid audio, RM (RealMedia), WAV or non-audio
 les like ‘.doc’, ‘.txt’, ‘.pdf’ are not supported.
Try to play the problem DivX
®
files, on a computer. If
they do not work, the source file appears to be corrupt.
Try to download the file again from a different source, or
if you have created the file yourself, create the file again
and make sure the settings are correct.
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