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No sound from the DIGITAL OUT (optical or coaxial)
jacks.
The [Digital Out] menu is set to [Off].
\ Set the [Digital Out] (Audio 1 menu) to [On]
(page 29).
Can't play DVD or Video CD discs loded
The player is in CD Mode.
\ Press CD mode and make sure that the CD
MODE button is not lit (page 43).
When recorded on a VCR or passed through an AV
selector, there is disturbance in the playback picture.
This is not a malfunction.
\ Due to the player’s copy protection circuits,
connection of this device through a VCR or an AV
selector may prevent recording or cause picture
problems.
Remote control operation is not possible.
The rear panel control input jack on the player is being
used.
\ Point the remote control at the component that
the player is connected to (page 17).
The remote control is too far from the player, or the
angle with the remote sensor is too wide.
\ Be sure to operate the remote from a location
within its operating range (page 8).
The batteries are exhausted.
\ Replace the exhausted batteries with all new
batteries (page 8).
Audio is not output or is distorted.
The Setup screen Audio 1 menu [96 kHz PCM Out]
setting is set to [96 kHz]. Digital output is prohibited
on some discs.
\ Either connect using the analog outputs, or set
[96kHz PCM Out] in the Audio 1 menu to [96kHz
3 48 kHz] (pages 16, 28).
The disc is dirty.
\ Refer to
‘Disc Care’
(page 54).
The connection plugs are not inserted fully into the
terminals or are not connected.
\ Check that all connection plugs are firmly inserted.
The connection plug or terminal is dirty.
\ Check that the plugs and terminals are wiped
clean of dirt, etc.
Audio cable connection is wrong.
\ Check to make sure that the audio cables are
connected correctly (page 16).
Connection is made to the stereo amplifier‘s PHONO
input terminal.
\ Change connection to any input terminal except
PHONO.
The pause mode is engaged.
\ Press PLAY 3 or PAUSE 8 to exit the pause
mode.
Stereo amplifier operation is incorrect.
\ Check input (CD, AUX, etc.) selector to determine
if it is selected for DVD playback.
The DVD or CD is recorded in DTS audio.
\ DTS audio is only output from the digital output
jacks. Connect the digital output on the player to
the digital input on a receiver or amplifier with a
built in DTS decoder to hear DTS audio.
Noticeable difference in DVD and CD volume.
DVDs and CDs use different recording methods.
\ This is not a malfunction.
Caution
Static electricity or other external influence may cause
malfunctioning of this unit. In this case, unplugging
the power cord and then re-plugging it in will usually
reset the unit for proper operation. If this does not
correct the problem, please consult your nearest
PIONEER service center.