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Troubleshooting
Most problems you encounter with your TV/DVD can be corrected by consulting the following troubleshooting
list.
TV Problems
TV won’t turn on
• Press the POWER button.
• Make sure the TV is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something
else.
• Something might be wrong with your remote control. Press the POWER button on the front of
the TV. If the TV turns on, check the remote control solutions on page 19.
Buttons don’t work
• If you’re using the remote control, press the TV button first to make sure the remote is in TV
mode.
• Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.
TV turns off unexpectedly
• Sleep timer might have been activated.
• Electronic protection circuit may have been activated because of a power surge. Wait 30
seconds and then turn on again. If this happens frequently, the voltage in your house may be
abnormally high or low.
• Unplug TV. Wait five minutes. Plug it in again.
Blank screen
• Try another channel.
No sound, picture okay
• Maybe the sound is muted. Try pressing the volume up button to restore sound.
Can’t select certain channel
• Channel may be blocked or not approved through the V-Chip (Parental Control).
Noisy stereo reception
• May be a weak station. Access the SOUND menu (see page 7), highlight STEREO and then
choose MONO.
No picture, no sound but TV is on
• Maybe the signal type (SOURCE) is set wrong. Go to page 8 for detailed instructions.