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Care and Maintenance
• Keep the remote dry. If it gets wet, wipe it dry immediately.
• Use and store the remote only in normal temperature
environments.
• Handle the remote gently and carefully. Don’t drop it.
• Keep the remote away from dust and dirt.
• Wipe the remote with a damp cloth occasionally to keep it
looking new.
• Modifying or tampering with the remote’s internal devices can
cause malfunction and invalidate its warranty.
Problem: The remote does not operate your device.
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This
tells the remote which device to operate.
• Remove any obstacles between the remote and the device. Make
sure you’re aiming the remote at the device’s IR sensor.
• Make sure the batteries are fresh and are properly installed.
Replace the batteries with two new AAA batteries, if necessary
(see the Battery Installation section).
Problem: The remote can’t be programmed to operate your
device.
• If you are testing the remote while programming it, you may
be too far away from the device or at a wrong angle. There
must be an unobstructed path between the remote and the IR
sensor on the device. Move closer and make sure you point the
remote at the device you’re trying to control.
• If you’re using the Direct Entry programming method to enter
the codes for your brand and the unit is still not functioning
properly, try the auto, brand, or manual search method.
• To control combo units, like TV/VCRs or TV/DVDs, you must
program the individual corresponding device keys to control
each part of the combo unit. Once programmed successfully, the
TV key controls the TV functions, and the DVD key controls the
VCR or DVD functions.
• Make sure the batteries are fresh and are properly installed.
Problem: The remote doesn’t perform commands properly.
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This
tells the remote which device to operate.
• Make sure device is ready (for example, the DVD player has a
disc loaded).
• You may have pressed an invalid key for the mode the remote is in.
• If you’re trying to enter a channel number directly, try pressing
the OK key after entering the channel number as this is a
requirement of certain models and brands.
• There is a possibility that a programmed code may only be
able to control some of your device features (for example, only
turns a device on and off). To confirm that the device key is
programmed with the correct code for maximum functionality,
test the device. Attempt to control a variety of the device’s
functions with the remote. If some of the features of your
devices don’t work, try programming the remote with a different
code in the list using the Direct Code Entry Method, until you
find the code that allows the remote to control the majority of
your device’s functions. Different codes can provide different
levels of functionality.
Problem: The LED does not light when you press a key.
• You may have pressed an invalid key for the mode the remote is
in.
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This
tells the remote which device to operate.
• Make sure the batteries are fresh and are properly installed.
Replace the batteries with two new AAA batteries, if necessary
(see the Battery Installation section).
Problem: The remote will not change channels on device.
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This
tells the remote which device to operate.
• Press the OK key after you enter a channel number.
• Remove any obstacles between the remote and the device. Make
sure to aim the remote at the IR sensor on the device.
Problem: The device’s menu does not appear on the TV screen.
• Make sure you have connected the device to your TV properly and
selected the correct input. (See your devices’ Owner’s Manuals for
proper connection procedures.)
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, VCR•DVD). This
tells the remote which device to operate.
• Menu access isn’t supported for all brands. You may need to use
your original remote control to access menu functions for some
devices.
Audiovox Electronics Corporation (the “Company”) warrants to you the
original retail purchaser of this product that should it, under normal use and
conditions, be proven defective in material or workmanship during its lifetime
while you own it, such defect(s) will be repaired or replaced (at the Company’s
option) without charge for parts and repair labor. To obtain repair or
replacement within the terms of this Warranty, the product is to be delivered
with proof of warranty coverage (e.g. dated bill of sale), specification of
defect(s), transportation prepaid, to the Company at the address shown
below.
This Warranty does not cover product purchased, serviced or used outside
the United States or Canada. This Warranty is not transferable and does
not extend to costs incurred for installation, removal or reinstallation of
the product. This Warranty does not apply if in the Company’s opinion,
the product has been damaged through alteration, improper installation,
mishandling, misuse, neglect, accident, or the simultaneous use of different
battery types (e.g. alkaline, standard or rechargeable).
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS
LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO
EVENT, SHALL THE COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE
PAID BY PURCHASER FOR THE PRODUCT.
This Warranty is in lieu of all other express warranties or liabilities. ANY
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO DURATION OF THIS WARRANTY. IN NO CASE SHALL
THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES WHATSOEVER. No person or representative is authorized
to assume for the Company any liability other than expressed herein in
connection with the sale of this product.
Some states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of incidental or consequential
damage so the above limitations or exclusions may not apply to you. This
Warranty gives you specific legal rights and you may also have other rights,
which vary from state/province to state/province.
U.S.A.: Audiovox Electronics Corporation, 150 Marcus Blvd., Hauppauge,
New York 11788
CANADA: Audiovox Return Center, c/o Genco, 6685 Kennedy Road,
Unit 3, Door 16, Mississauga, Ontario L5T 3A5
MADE IN CHINA
Trademark(s) ® Registered
CRCR351 CA IB 00
©2010 Audiovox Canada Limited
c/o Genco,
6685 Kennedy Road, Unit 3, Door 16,
Mississauga, Ontario, Canada L5T 3A5
Troubleshooting
Limited Lifetime Warranty